Director Vodacom Business

1 week ago


Midrand, South Africa Vodafone Full time

**Business Unit**:
Technology can take us far but with the power of humanity, we are able to go #FurtherTogether. Are you looking to be part of a Digital partner of choice for enterprises, that places customers at the centre of everything we do, offering products and services ranging from mobile and fixed connectivity, cloud and hosting, data security and IoT offerings to digital and financial services? Vodacom Business is searching for a visionary and seasoned Technology Strategist to join its Trailblazing team to shape and drive the Vodacom Strategy to meet our 2025 ambition

**Role Purpose**:
Define and lead the enterprise strategy for Vodacom South Africa in alignment with the Vodacom Group commercial strategy. Maximise revenue, profitability and customer satisfaction for the market’s enterprise customers through the sale, build and service of Vodacom products and services. Therefore, this role will require a clear strategic vision for the business over the long term to achieve defined milestones and targets to deliver superior market performance.

**Key accountabilities and decision ownership**:
Formulate and execute Vodacom SA’s commercial strategy for business customers in alignment with the Group’s overall strategy.
Own and deliver the enterprise strategy for Vodacom SA, across all business segments - Large, Public, SME & SOHO.
Own the Vodacom Business profit & loss in South African market.
Achievement of targets for revenue and EBITDA market share, customer acquisition/retention costs, customer satisfaction and brand preference, growth in revenues/EBITDA and other specific commercial targets for related Vodacom enterprise products/services.
Define the local marketing strategy for Vodacom Business customers by segment.
Own and deliver the VSA commercial propositions to enterprise customers, defining the approach to the customer (based on insight and customer knowledge) across marketing, CVM, product roadmaps and channel strategy.
Ensure the effective management of sales to enterprise customers through the appropriate distribution channels.
Ensure the effective delivery of local product, VGE and Carrier activities
Deliver the strategic product agenda for enterprise customers through in-depth understanding of customer requirements by segment.
Oversee the formulation the product development strategy, including the coordination of product development from inception to launch.
Develop and implement differentiation strategy that gives enterprise customers a reason to choose Vodacom and drives improvement in our customer satisfaction and brand preference performance.
Oversee and manage commercial performance of key Vodacom subsidiaries (IoT.NXT, Mezzanine, Nexio, X-Link) and ensure partnerships are effectively leveraged to deliver multi-product solutions to enterprise customers.

Bachelor’s Degree or equivalent, a post graduate management qualification (i.e.; MBA) would be advantageous.
12+ years’ experience in a Commercial environment with a focus on enterprise customers, 5 years of which have been spent in a Senior Executive capacity.

Closing date for Applications**:26th July 2023**.

The base location for this role is, **Midrand, Vodacom Campus**.

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.



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