Business Manager Natural Resources

7 days ago

Sandton, South Africa SGS Full time

Company Description

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

**Job Description**:
SGS South Africa is looking for a Business Manager who will be responsible for the business strategy, set by the Regional MD of SGS Southern Africa, to develop business to ensure revenue and profitability with a long-term successful performance. Will take full operational responsibility for Geochem, Trade Energy, Trade Non Energy, Metallurgy, Mineralogy, OGC and Engineering Services.

Reporting to the Regional MD Southern Africa the successful recruit is expected to:

- To ensure that company and group policies are implemented in the Natural Resources business working and objectives achieved.
- To plan and develop Natural Resources business services, including new services, in all parts of Southern Africa in collaboration with the Natural Resources business development team.
- To project and help in achieving budgetary targets in all activities, Monitoring and periodic reporting of budgetary performance, detect reasons for shortfall, if any, and take measures to correct this situation.
- Development of technical capabilities, recruitment and training of personnel, in different skills/areas, as may be required at a given place. Building & maintaining a single, cohesive and motivated team.
- Responsible for all divisional operations & high degree of execution.
- Liaise with respective product and regional VPs and other affiliates in exchanging information promoting Natural Resources /SGS services.
- Market Studies/Research, Identification of Business Opportunities, Planning Strategies for Promotion, Marketing and Publicity of the Natural Resources services.
- Administration of contracts/jobs, routed through Geneva [international orders]; determination and review of rates and services conditions, and help in framing/concluding new contracts.
- Customer management individually as well as in association with product /regional VPs, Managing Director and Business Development Manager.
- Ensure that the company’s Quality Assurance Programmed is implemented and maintained.
- Maintain full communication channel to the Regional MD and ensure that the Regional MD is kept current and informed on all aspects of the Natural Resources Operations that have any direct or indirect impact on:

- Environment, Health and Safety (prevents accidents, incidents, perceived or actual H&S concerns)
- Participate in the completion of Management Action Report Card responsibilities, which measures leading HSE indicators to proactively manage Health & Safety.
- Accountability for compliance to local and provincial Environmental regulations for air, waste, water and soil.
- Quality (Client complaints, data, personnel performance, turnaround, equipment)
- Client Satisfaction (meeting external and internal customer expectations from a service, quality and turnaround perspective)
- Actively participate /adopt/follow-up of Quality Improvement Projects/ Programmes.
- Assess need and organize Internal Audits of operations and Natural Resources laboratories.
- Ensure compliance with company/Group Safety Policy and local legislation concerning health and safety.
- To work with the Regional Managing Director Southern Africa and VP Natural Resources so as to maximize business returns whilst minimizing exposure and risk for the company.
- Perform any other reasonable tasks as assigned by direct line manager.
- Other Specific Responsibilities
- Translate business strategy into pragmatic action plans and execute
- Analyse market potential and develop competitive positioning and pricing strategies in conjunction with business development direct reports
- Develop new services/products and concepts for the assigned market segment
- Monitor market for the development of new technologies and trends
- Identify and promote future business leaders
- Help to draft, guide, negotiate and secure contracts for new and existing sites / laboratories and locations from international and Southern Africa
- Promote the image, capability and integrity of the company to the clients
- Accountable for any claim that may arise from clients
- Manage pre and post contract commercial issues
- Ensure the best quality of execution
- Operate to the highest standards of ethics, in accordance with the SGS Statement of Integrity Lead, coach and develop a business-oriented team
- Key Result Areas
- Revenue and LC Targets
- Claims and Complaints
- New Service Developments
- Adhere to all quality and safety requirements of the SGS management system.
- Perform any other reasonable tasks as assigned by direct line manager.

**Qualifications**:

- University degree in a Science related program with a strong preference in Geochemistry or a related Field is required
- Proficiency in

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