Reservations Agent

2 months ago


Durban, South Africa Hotelstay PTY LTD Full time

**Reservations Agent**

**Job description**

**Reservations Agent**

We are seeking a motivated, Detail oriented individual to join our company as a
Reservations Agent. You will be required to service customer accommodation request in a timeous and professional manner.

The role operates during business hours Monday
- Saturday and is based in Umhlanga

Strong communication and customer service Skills and keen attention to detail.

**Responsibilities**:

- Interact with various hotel suppliers on booking request and confirmations
- Ensure customers’ needs are exceeded on every request
- Execute relevant administration and reporting
- Ensure relevant teamwork per role requirements

Qualification
- Min qualification post grade 12 Diploma
- Excellent phone etiquette and written and verbal communication skills.
- Attention to detail and ability to deliver customer request timeously
- Highly proficient in English and at least one other language
- Min 2 years’ experience handling reservations [central reservations desk experience is a plus]

**Salary**: From R4500 per month

Ability to commute/relocate:

- Umhlanga, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (required)

**COVID-19 considerations**:
Pay: From R4 500,00 per month

Ability to commute/relocate:

- Durban, KwaZulu-Natal: Reliably commute or planning to relocate before starting work (preferred)

Application Deadline: 2024/12/02


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