Head of Direct Sales

1 day ago

Randburg, South Africa Tracker South Africa Full time

**Position Summary**:
**Industry**:IT & Internet

**Job category**:Sales Management

**Location**:Randburg

**Contract**:Permanent

**EE position**:Yes

**Introduction**:
Tracker requires the services of a Head: Direct Sales to focus on developing, implementing and reviewing the Direct Sales strategy in order to ensure that the approved strategic objectives are achieved for Tracker within the stipulated timeframes. The successful incumbent will direct and influence complex stakeholder engagements across the organisation. The Head of Direct Sales is responsible for the overall strategic direction of the consumer and business sales contact centre environments. The role is responsible for driving sales initiatives focused on the existing Tracker customer base as well as aggressively driving sales of value-added products and services, customer retention and the acquisitions of new customers.

**Job description**:
**Key roles and responsibilities**:
**Strategy Formulation**
- Responsible for the creation of a strategy to guide the Direct Sales department as determined by the strategic objectives.
- Responsible for lead conversion targets across the various channels; upselling of products and services, sales of value-added products, support to the retention and sales teams and building and maintaining partner relationships.
- Effective and accurate database management aligned to the Business Intelligence and Direct Marketing key objectives.
- Initiate and development of outbound touch strategy; integrate retention and outbound sales activities with marketing and customer centricity activities and key objectives.
**Operational Services Delivery**
- Assume responsibility for the setting of relevant and meaningful sales targets for the Direct Sales Contact Centres and ensure alignment with Tracker’s overall strategic goals.
- Responsible for setting up campaigns through various platforms to upsell to existing customers and new customers.
- Manage the sales forecasting and budget process effectively, inclusive of commission and incentive structures.
- Establish all sales campaigns in conjunction with key strategic focus areas within Tracker and provide clear guidance on how these campaigns should be tested and implemented.
- Assume responsibility for the development, implementation and management of relevant policies, procedures and sales processes.
- Responsible for the generation and utilisation of insightful analytics that enables the management teams to deliver a continuously improving experience.
- Ensure adherence to statutory requirements (FAIS, Fit & Proper Requirements, TCF, POPIA etc.)
**Stakeholder Engagement**
- Coordinate the development of required systems/platforms to manage the end to end sales process and reporting at all levels.
- Work collaboratively with Marketing, Product Owners and IT Infrastructure to create product intelligence, for example, product/brand affinities, display rules, conducting trend analysis, and ensuring that these are aligned to support and drive sales and conversion.
- Implement benchmarks and standards in terms of process flows, quality process, recruitment and training.
- Responsible for monitoring and management of competitor information and market intelligence.
- Effectively build, maintain and manage relationships with internal and external stakeholders to drive mutually beneficial relationships.
- Utilize analytics tools and works with the analytics team in undertaking detailed analyses of sales performance for the purpose of reporting sales strategy successes, weaknesses, and opportunities to senior sales
**Financial Management**
- Responsible for driving divisional P&L and for managing the budgets for the Contact centre - reviewing and negotiating costs, forecasting and cost analysis and maximising productivity and profitability.
- Design incentive budget through well-articulated business case
- Responsible for determining relevant best practices to create efficiencies in every process.
- Monitoring, managing and reporting of overtime, commissions, incentives & expenditure.
- Managing and reporting of monthly ad hoc expenditure.
- Cultivate financial management practices across the department geared towards optimising the effective use of assets
**People Management**
- Lead and manage the Direct Sales leadership team including the full human capital function for the department.
- Ensure the appropriate resourcing to meet performance and delivery against departmental targets.
- Develop, implement and manage appropriate performance measurements aligned with Tracker’s performance management framework in line with the Direct Sales targets and conversion rates and the cascading of performance objectives in order to drive operational success.
- Responsible for setting an example for staff by living the values and culture of Tracker
- Responsible for creating an environment where talent is identified, nurtured and are developed, engaged and successfully retained

**Comp

  • Direct Sales Supervisor

    6 days ago

    Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_001038 **Listing status**: Online **Position summary**: **Industry**:Telecommunication Services**Job category**:IT and Telecommunications**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: Tracker requires the services of a Direct Sales Supervisor at their Head Office...

  • Direct Business Sales Supervisor

    1 day ago

    Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_000975 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Call Centre and Telesales**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: Tracker requires the services of a Direct Business Sales Supervisor at their head office based...

  • Direct Business Sales Consultant

    7 months ago

    Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_001087 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Call Centre and Telesales**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:No**Introduction**: Tracker requires the services of a Direct Business Sales Consultant at their head office based...

  • Direct Sales Agent

    7 days ago

    Randburg, South Africa i-Talk Financial Services (Pty) Ltd Full time

    We are looking to employ a driven direct sales representative living in Johannesburg to introduce company products to potential customers and close sales. - Contributing to and driving sales - Achieving sales targets and converting outbound leads. - Ensuring your product knowledge is passed on to clients. - Responsible for processing all correct information...

  • Direct Sales Executive Transit

    7 months ago

    Randburg, South Africa Ikwezi Human Capital Full time

    **Recruiting for a Sales person for a dynamic OOH Media Agency.** **Must have Out of Home sales experience with a proven sales track record.** **Job Description**: **Responsibilities**: - Achieving revenue targets and goals for client direct Transit business. - Develop and maintain strong relationships with internal and external stakeholders. - Campaign...

  • Direct Sales Agent

    2 weeks ago

    Randburg, South Africa i-Talk Financial Services (Pty) Ltd Full time

    We is looking to employ a driven direct sales representative to introduce company products to potential customers and close sales. Agents will be delivering Sim cards and other products to customers. It also has a basic salary plus uncapped commission, so your earning potential is limitless. **Job Description**: Contributing to and driving sales Achieving...

  • Retail Sales Assistant

    1 week ago

    Randburg, South Africa NZL Direct Marketing Full time

    **Responsibilities**: Greet and direct customers Provide accurate information (e.g. product features, pricing, and after-sales services) Answer customers’ questions about specific products/services Conduct price and feature comparisons to facilitate purchasing Cross-sell products Ensure racks are fully stocked Manage returns of merchandise Coordinate with...

  • Vehicle Tracking and Insurance Sales Agent

    4 days ago

    Randburg, South Africa EDC Direct Marketing Full time

    EDC DIRECT MARKETING is looking for young, energetic and sales driven individuals to join an expanding sales team in the vehicle tracking and vehicle insurance space. We specializing in Face to Face marketing in Malls and Events. **Requirements**: - Well Spoken - Positive Attitude - Willing to learn - Growth Mindset - Willing to work hard **Job Type**:...

  • Head of Insurance Sales

    7 months ago

    Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_001241 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Insurance Management and Administration**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: **Job description**: **Key Duties and Responsibilities**: - Define and execute...

  • Head of Academics

    7 months ago

    Randburg, South Africa Adcorp Holdings Full time

    **Roles and Responsibilities** - Create the academic vision for the future qualifications and programmes focused on the Colleges core values and brand promise. - The Head of Academics will work with the leadership team to ensure that we maintain an exceptional student experience across all disciplines. - Responsible for the quality and standards of both the...

  • Direct Sales Agent

    3 days ago

    Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_001023 **Listing status**: Online **Position summary**: **Industry**:Call Centre Industry**Job category**:Call Centre and Telesales**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:No**Introduction**: **Job description**: - Upselling /cross selling products - Meet and exceed the sales...

  • Sales Consultant

    7 days ago

    Randburg, South Africa SW Direct Marketing Pty Ltd Full time

    SW Direct Marketing wouldnt be an industry leader without its successful sales team. Were seeking a qualified sales specialist to sell our products and services that help improve the lives of people around the world. The ideal candidate will have a strong understanding of the sales process and excel at generating leads, building relationships, and closing...

  • Head of Academics

    2 weeks ago

    Randburg, South Africa Omega HR Solutions Full time

    **Responsibilities**: The successful incumbent will be expected to: - Monitor and ensure the implementation of the academic strategy, standards, and policies on the campus. - Build the academic culture on the campus. - Be responsible for ensuring and promoting parity between the Academic Schools operating on the campus. - Perform quality oversight of...

  • Head of Own Retail

    2 weeks ago

    Randburg, South Africa Talent 101 Full time

    To deliver a ‘best in class’s consumer sales and Client brand experience through the Client centres that will ensure that Client is the brand of choice for all consumers visiting. - To be responsible for all operational tasks in the running of the centres, ensuring that they are performed effectively and in a timely and efficient manner and delivered to...

  • Head of Faculty of Management Sciences

    5 days ago

    Randburg, South Africa Educor Full time

    **Head of Faculty of Management Sciences (JB4186)** **Randburg, South Africa** **Market Related** We are seeking an experienced and visionary individual to lead our Faculty of Management Sciences, located in the vibrant community of Randburg, South Africa. As the Head of Faculty, you will play a pivotal role in shaping the academic direction, fostering...

  • Experienced Pre-owned Vehicle Sales Executive

    6 days ago

    Randburg, South Africa Hutech Head Office Full time

    **_Industry: Automotive_** **_Position: Experienced Pre-Owned Vehicle Sales Executive_** **_Location: Randburg - Gauteng_** **_Salary: Basic Salary, Commission and Benefits_** **MINIMUM REQUIREMENTS**: - Detailed up to date CV - Separately from the CV attached all relevant documents. **KNOWLEDGE / SKILLS**: - Must read / write & speak English - Must...

  • Kza head of Service and Life Cycle Services

    7 months ago

    Randburg, South Africa Krones Machinery Full time

    -Division Engineering Company Krones Southern Africa (Pty) Ltd Location Randburg, South Afrika Join as Professionals Worktime Full-time Krones Southern Africa is located in Northriding Johannesburg and is a subsidiary of Krones AG in Neutraubling Germany, a major company internationally recognized as the world leader in the design and manufacturing of...

  • Kza head of Service and Life Cycle Services

    7 months ago

    Randburg, South Africa Krones Southern Africa (Pty) Ltd Full time

    Division - Engineering - Company - Krones Southern Africa (Pty) Ltd - Location - Randburg, South Afrika - Join as - Professionals - Worktime - Full-time Krones Southern Africa is located in Northriding Johannesburg and is a subsidiary of Krones AG in Neutraubling Germany, a major company internationally recognized as the world leader in the design and...

  • Sales Representative

    7 months ago

    Randburg, South Africa Lawson Direct Channel Full time

    Sales representative responsibilities *Assist customers in the retail stores *Keep track of stock *Great team player and interpersonal skills required *Must have a passed Matric or higher qualifications **Job Types**: Full-time, Permanent **Salary**: Up to R4 000,00 per month **Experience**: - Sales: 1 year (preferred) Ability to Commute: -...

  • Head of Operations

    2 weeks ago

    Randburg, South Africa Candidate Assistance Full time

    **Head of Operations** **Randburg** **R720000** - 6 years of operations management experience, with at least 2 years in a senior managerial position in a Contact Centre - a good understanding of the Contact Centre Industry in terms of how people and technology work together for business optimization **Job Purpose**: The purpose of this position is to take...