Workplace Co-odinator

The role of the Workplace co-ordinator is to implement all activities towards learner workplace management result in high retention of learners and increased rate of learner absorption by host entities. Ensure that policies practice, process and procedures related to learner recruitment and workplace management are adhered to.

**QUALIFICATIONS & EXPERIENCE**
- Minimum requirement Diploma/Degree in Human Resources Management or equivalent
- Project Management Certificate will be advantageous
- Advance knowledge MS Office
- MS Office Proficiency
- Minimum of 1 year experience in a learnership environment
- Minimum of 3 years’ experience in workplace placement is essential

**DUITES & RESPONSIBILITIES**

**The duties include the following**:

- Maintain an accurate and up to date host information and database
- Ensure compliant use of LMS and document management systems/inclusive of Google Drive is according to company standards and conventions
- Adhere to document, information and learner record safety and security
- Adhere to quality requirements
- Adhere to reporting requirements and ensure deadlines are met

**Allocation of resources**
- Ensure that learners have all the relevant tools and equipment to perform duties in the workplace
- Ensure that host employers meet OHS requirements.

**Learner Profiling**
- Ensure learner assessments are conducted prior to placing learners at workplace
- Interview each learner to build profile for suitable placement
- Perform Interview Session per Learner
- Perform Profile per Learner
- Workplace Sourcing
- Track learners with host employers
- Ensure learners are at reputable workplace environment
- Workplace should be ready for learner placements according to the roll out plan
- Ensuring all learners have all the relevant resources for facilitated workplace
- Co-ordinate with the Supervisors of venue challenges to ensure learner attendance, tracking and safety
- Control and monitor workplace and placements

**Learner Management**
- Facilitate learners on all Signa Academy placed at workplace
- Collaborate with relevant Signa and / or host employer management in dealing with HR issues and all emergencies
- Ensure all required administration is conducted for learners placed at workplace
- Act as a liaison between host employee and the company
- Assist learners with challenges and if unable to resolve then refer these to Manager: Absorption, Workplace & Recruitment Control, and Campus Manager
- Ensure that Learner disabilities are reasonably accommodated, reported and monitored
- Conduct yourself professionally and ethically with all stakeholders and ensure compliance with all relevant legislation, in particular labour legislation and POPI Act
- Ensure Learner wellness while in the workplace and refer to Wellness Department as required
- Coordinate an Academy Alumni programme
- Ensure learners find permanent employment upon completion of learnership programme

**Mentoring & Coaching of learners**
- Have one on one session with Learners as required
- Review and assess learner progress in line with appropriate quality assurance
- Liaise with the project coordinator / authorized company representative with regards to learner attendance
- Ensure attendance registers are submitted to project coordinator / authorized company representative
- inform project coordinator / authorized company representative with regards to learners who have a bad attendance record
- Respect needs and opinions of the client and learners
- Refrain from discrimination on the basis of disability, race, religion or any consideration
- Take reasonable steps to ensure adequate protection of all confidential information including portfolios of evidence
- Work within an agreed contractual arrangement and in accordance with policies and procedures and the standard framework documents
- Liaise regularly with the project coordinator / authorized company representative
- Make recommendations where necessary
- Ensure all learners complete workplace

**Stakeholder Engagement**
- Maintain excellent working relationships with internal and external stakeholders
- Attend meetings as required
- Build networks and manage relationships with community key stakeholders
- Actively promote the company in the local community/potential markets /sources of learners

**Reporting**
- Report on all learner workplace management
- Ensure that all records on recruitment and learners placed in workplace are recorded on the LMS system - record keeping
- Submit a detailed weekly and monthly reporting

**COMPETENCIES & SKILLS**
- Strong computer literacy
- Proven record of excellent administrative skills
- Report writing
- Accuracy and attention to details
- ethical and trustworthy - able to work with sensitive and confidential information
- Organised and professional
- good interpersonal skills with a sound judgement of character attributes
- Ability to work with strict deadlines and turn-around time
- Excellent communication skills