Liquor Store Manager

2 weeks ago

Durban, South Africa Platinum Recruitment Solutions Full time

Main Areas of Responsibilities:
STORE TARGETS AND PROFITABILITY
- Responsible to meet store targets.
- Maintain the store expenses within budget.
- Overall management of shrinkage within the store.
- Motivation of staff to buy in the success of the store.

STOCK MANAGEMENT
- Oversee stock control - monitoring stock levels and purchases.
- Oversee and participate in category stock counts as required - investigate variances.
- Stock to be received and GRV ed as per procedure ensuring transfers, claims and invoices are captured correctly.
- Oversee the receiving function ensuring accurate stock in the right quantities received, returns done timeously

FRONT END FUNCTION
- Manage the Front-End Function.
- Control and check floats
- Ensuring cash up procedure is done correctly, and money dropped as per procedure.

STAFF CONTROL
- Oversee the staff component of the store.
- Involvement in the recruitment, training, orientation, appraisal, and supervision of the staff component.
- Do monthly scheduling of staff to optimize staff, limiting the use of outsourced staff and payment of overtime.
- Staff uniforms - ensuring staff is always dressed neatly and correctly.
- Ensure compliance with store policies, procedures, and rules.
- Guide and motivate staff towards maximum performance - planning, time management and productivity of staff.

SECURITY, HEALTH AND SAFETY
- Responsible for the safety of the store, staff, and customers.

CUSTOMER EXPERIENCE
- Responsible for customer satisfaction within the store and the implantation and adherence to the customer service programme.

HYGIENE AND HOUSE KEEPING
- Overall management, control and implementation of the store hygiene and legal requirements.

PROMOTIONS
- Assisting in the promotional activities of the store, preparing and implementation of promotional material and events.

ADMINISTRATION
- Perform all administrative functions related to this position
- Store control of documentation - maintaining a neat and accurate document system.

COMMUNICATION
- Communicate productivity, staffing or training issues, system improvement needs, and other relevant information to Senior Management in a timely, thorough, and professional way.

**Qualifications Required**
- Grade 12
- Related qualification will be beneficial.
- 5 - 7 years' managerial experience within retail environment.

**Skills Required**:

- Honest and trustworthy
- Customer service orientated and a willingness to deal with people every day.
- Ability to create teamwork environment.
- Attention to detail throughout the store
- Ability to identify and solve problems
- Take initiative
- Communication skills to train staff members and communicate problem areas
- Accurate with figures
- Interpersonal skills
- Attention to detail - Accurate
- Commitment to delivery and quality
- Good people management skills
- Must be able delegate effectively
- Be able to operate independently and as part of a team
- Good administration skills

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