Telesales Representative
3 days ago
**Purpose of the job**
Build unrivalled customer partnerships by being customer centric. Effectively manage quality of finished products and develop high end designated outlets in order to deliver the volume and full-service package as outlined in the Commercial & Supply Chain Plan.
**Key Result Areas**
***
- Ensure that’s service standards are met in terms of quality assurance, adherence to business processes and attainment of productivity targets.
- Meet KPI qualifiers and standards
- Handle and process customer orders, enquiries, and questions, according to internal process and work instructions.
- Ensure 100% execution against 100% documented SOP
- Administer and document customer orders, queries, and complaints (e.g., enter data into standard company system) in accordance with established procedures.
- Identify and exploit cross and up selling opportunities with existing or new customers and/or forward these to sales representative or account managers.
- Ensure voice call services levels are met
- Ensure problem solving is executed using TPM methodology.
- Drives continuous improvements in business processes via critical thinking, sharing of best practices, and ensuring appropriate alignment with cross functional teams.
- Ensure adherence to order guidelines and proactively recommend order management & process improvements to Distributors (i.e., route-to-market, order lead time, order quantity).
- Proactively manage exceptions outside of the order process, including but not limited to Distributor issues and quality issues.
- Update to customers/KAM’s.
**Minimum Educational Qualifications**:
- Diploma
**Professional Experience**:
- Excellent computer skills and trade experience.
- Strong organization and planning skills
- Demonstrated ability to build strong customer relationships and manage customer expectations
- Accuracy and attention to detail are required
- Excellent interpersonal, oral & written communication, organization and teamwork skills
- Proficiency in Microsoft Word, Excel and Outlook
- Ability to interact with all levels of management
- Team player; co-operative; proactive; fast learner
- Ability to multi-task and work independently; to prioritize and perform tasks efficiently even when under pressure or time constraint and follow-through to completion
-
Telesales Representative
1 week ago
Johannesburg, South Africa PROXIMAL TRADING AND TRAINING SOLUTION SA (PTY) LTD Full timeWe are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships. An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting...
-
Telesales Representative
5 days ago
Johannesburg, South Africa G Empire Media Full timeG Empire Media is a dynamic marketing agency that specializes in social media management, design, strategy, digital & conceptual marketing. We are committed to providing exceptional solutions to our clients, and we are looking for motivated and enthusiastic individuals to join our telesales team. As a Telesales Representative, you will play a key role in...
-
B2B Telesales Representative
11 hours ago
Johannesburg, Gauteng, South Africa Cartrack Full timeBecoming a successful B2B Telesales Representative requires a unique blend of skills, including strong communication, persuasion, and negotiation abilities. Cartrack is seeking a highly motivated and skilled individual to join our Call Centre team in Rosebank.About the RoleThe ideal candidate will have prior experience as a telesales agent, with a proven...
-
Telesales Representative
1 week ago
Johannesburg, South Africa JoburgJobs.co.za Full time**Vacancy: Telesales Representative - Pharmaceutical Company** Are you a persuasive communicator with a passion for sales? Do you thrive in a dynamic and goal-oriented environment? If so, we have an exciting opportunity for you to join our team as a Telesales Representative at our renowned pharmaceutical company. We are seeking driven, ambitious individuals...
-
Telesales Consultant
1 week ago
Johannesburg, South Africa National Risk Managers (Pty) Ltd Full timeLooking for Money hungry Telesales Agents. **Minimum Requirements**: - Matric/Grade 12 - RE5 Certificate - 12 month Telesales Experience Telesales representatives play a vital role in generating leads for the sales team. They **contact potential and existing customers by phone to inform them of their company's products, services and offers**. Telesales...
-
Outbound Telesales Representative
11 hours ago
Johannesburg, Gauteng, South Africa Business Solutions SA Full timeAbout the RoleWe are seeking a highly motivated Outbound Telesales Representative to join our sales team. As a key player in driving customer acquisition, you will be responsible for building relationships with potential and existing customers through proactive outreach.Your main responsibilities will include:Making a minimum of 100 outbound calls per day to...
-
Johannesburg, Gauteng, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full timeOur client is seeking a Telesales Representative to join their team, based in Gauteng.Successful candidate will be the voice of Pharmaceutical products, engaging independent pharmacies and dispensing doctors over the phone. In this role, you will play a key part in driving revenue, expanding market reach, and building lasting customer relationships—all...
-
Johannesburg, Gauteng, South Africa Staff Unlimited Recruitment Pty Ltd TA MPC Recruitment Group EC Full timeOur client is seeking a Telesales Representative to join their team, based in Gauteng.Successful candidate will be the voice of Pharmaceutical products, engaging independent pharmacies and dispensing doctors over the phone. In this role, you will play a key part in driving revenue, expanding market reach, and building lasting customer relationships—all...
-
Telesales Agent
4 days ago
Johannesburg, South Africa Unique Personnel Full time**Job Number** - 70326 **Job Type** - Permanent **Job Title** - Telesales Agent **Computer Skills** - MS Office **Industry** - Security - Safety **City** - Johannesburg South **Province** - Gauteng - Contact potential or existing customers to inform them about a product or service using scripts Answer questions about products or the company Ask...
-
Outbound Telesales Representative
6 days ago
Johannesburg, South Africa Devfinders Full timeOur UK based client specialising in Residential Cleaning Services, is seeking to employ Outbound Sales Representatives who understand that they are in a position that requires them to be personable and persuasive without being pushy. This role is made for those who aren't afraid to jump in and identify the needs of the customer while setting cleaning service...
-
Sales Representative
7 days ago
Johannesburg, South Africa National Risk Managers (Pty) Ltd Full timeTelesales Representative Location -Forida(Roodeport) and Benoni We’re seeking a highly motivated, sales-oriented Telesales Representative to join our team, you’ll be responsible for generating sales over the phone by advising potential customers on our products and showcasing how we can serve their needs. Qualifications Required: Matric (Grade...
-
E-Waste Recycling Telesales Representative
3 weeks ago
Johannesburg, Gauteng, South Africa Finding Personnel (Pty) Ltd Full timeJOB TITLE: Telesales Representative AREA: Kempton Park PomonaINDUSTRY: E-Waste RecyclingSalary / CTC: R 14 000(depending on current earnings, qualifications and experience)Benefits: Subsidised accredited training, NQF3plus, Bonus on deals, Medical and Provident fund based on performanceReport to: Sales ManagerType: Permanent Key ResponsibilitiesSales &...
-
Remote Telesales Consultant
1 week ago
Johannesburg, South Africa LENETWORK Full timeCelebrate your wins with Lewebsites. We are hiring Remote Cloud Call Centre Agents to join our team. Position: Out Remote Representative Product: Satellite Internet,Fibre, DSL, VOIP, Domain Registrations, Website Design & Development and Webhosting. Location: Work at Home (Remote) Open to people who can fluently speak, IsiXhosa, IsiZulu, Sesotho and...
-
Representative Telesales Instant Life
2 weeks ago
Johannesburg, South Africa Absa Bank Limited Full timeBring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...
-
Representative Telesales Instant Life
7 days ago
Johannesburg, South Africa Absa Bank Limited Full timeEmpowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...
-
EPC Solutions Telesales Expert
16 hours ago
Johannesburg, Gauteng, South Africa NEOSUN Energy Company Full timeWe are seeking a highly skilled telesales expert to join our team at NEOSUN Energy Company.About the RoleThis is an exciting opportunity for a sales and marketing representative to work with our dynamic sales team and contribute to the growth of our business.Key Responsibilities:Sales and Marketing:Develop and execute effective sales strategies to meet and...
-
Sales Representative
3 weeks ago
Johannesburg, South Africa Unique Personnel Full time**Job Number** - 67286 **Job Type** - Permanent **Job Title** - Sales Representative **Computer Skills** - MS Office **Industry** - Consumer Products - FMCG **City** - Johannesburg South **Province** - Gauteng - Developing new business, including growing small to medium client base, with a focus on individual pizzerias, restaurants, bakeries,...
-
Sales Representative
1 week ago
Johannesburg, South Africa AFFINITY HEALTH MEDICAL INSURANCE Full time**Qualification** - Matric - Minimum of 12 month telesales experience - Re05 within dofa date **Job Types**: Full-time, Permanent Application Question(s): - do you have re05 and still with the DOFA date? **Education**: - High School (matric) (required) **Experience**: - Telesales: 1 year (required) **Job Types**: Full-time,...
-
Corporate Sales Representatives
7 days ago
Johannesburg, Gauteng, South Africa Business Solutions Southern Africa Full timeAre you ready to make a difference while building a rewarding career? Join Business Solutions Southern Africa as a Trainee Corporate Sales Representative. In this role, you will promote and sell our life-changing product, presenting its benefits and tailoring solutions to meet the needs of corporates in the Public and Private Sectors.What We OfferWe...
-
Johannesburg, South Africa Fempower Personnel Full timeOur client has an opportunity available for an Internal Sales Representative/ Sales Administrator based in Midvaal. **Requirements**: - Competencies: - Perfectionism. - Flexible. - Organized. - Enthusiastic. - Positive. - Excellent telephone skills. - Basic computer skills. - Basic Excel knowledge. - ISO Quality System knowledge. - Matric. - 3 - 5+ years...