Client Executive

6 days ago


East London, South Africa Marsh Full time

Serves as the project manager for the account team on large or complex accounts, implements action plans, monitors progress, assures service meets or exceeds expectations and protects the Firm from Errors & Omissions.

Identify growth opportunities.

Manage lower corporate client portfolios, and all functions linked to such portfolios including but not limited to, Credit control, client service, claims, retention and revenue growth.

Addresses escalated issues and concerns in a timely and effective manner.

Mitigate relationship risks and applies judgement as to when to escalate major issues to senior level colleagues ensuring compliance.

Offers technical and transactional support for complex or high-priority relationships when needed to ensure relationship satisfaction and facilitate a mutual internal and external understanding.

Build strong relationships with clients, colleagues and service providers.

**Requirements**:
Strong orginisational skills

Well versed in the use of excel and word

Task focussed and goal orientated

Be able to work under pressure and meet deadlines

Show attention to detail

Strong communication skills both verbal and written.

Team player, but must be able to work independently.

Solution focussed



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