See more Collapse

Customer Services Specialist Insurance

4 weeks ago


Cape Town, South Africa Teleperformance South Africa Full time

We have an exciting opportunity available
Join our UK team today

We're looking for our next Customer Service Specialist(Insurance)
- Full-time, Permanent
- Salary up to R8,500.00 p/m

Overview:
Providing a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. Providing quality customer service through sales at every instance, promoting products and services whilst stimulating revenue for the business

**Requirements**:
High School (matric) Equivalent Sales (BPO): 12 months with a proven record of understanding customer needs.
Clear credit and Criminal Record

Work Experience:

- 12 months Customer Service Experience in a BFSI Environment
- Proven Experience in delivering excellent customer services to internal and external customers(BPO) contact centres
- Experience within an Financial Services Sector
- Superior oral and written communication, presentation, and interpersonal skills.

Technical skills:

- Multitasking skills - system & platforms
- Typing skills

Pay: R7 500,00 - R8 500,00 per month

**Education**:

- High School (matric) (required)

**Experience**:

- Contact Centre Sales: 1 year (required)
- Insurance: 1 year (required)


We have other current jobs related to this field that you can find below


  • Cape Town, Western Cape, South Africa Teleperformance South Africa Full time

    We have an exciting opportunity availableJoin our UK team todayWe're looking for our next Customer Service Specialist(Insurance) Fulltime, Permanent Salary up to R8,500.00 p/mOverview:Providing a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. Providing quality...


  • Cape Town, Western Cape, South Africa WNS Global Services Full time

    Job DescriptionPrimary Job Duties & ResponsibilitiesRole involves handling inbound calls from customers/agents to resolve queries on their accountsRole requires providing excellent customer service on queries related to processing insurance policy related transactions – new business, renewals, amendment, enquiries, etc. received from CustomersReview and...

  • Insurance Specialist

    3 weeks ago


    Cape Town, South Africa Sigma Connected Group Full time

    A bit more about the Opportunity...: **What Your Day-to-Day will Look Like**: You’ll be working from offices based in Southern Suburbs, Cape Town. This campaign deals with inbound & outbound customer service for a travel insurance company. Alongside, the successful applicant will be required to respond to all incoming and outbound calls in a professional,...


  • Cape Town, South Africa WNS Global Services Full time

    Job DescriptionPrimary Job Duties & ResponsibilitiesRole involves handling inbound calls from customers/agents to resolve queries on their accountsRole requires providing excellent customer service on queries related to processing insurance policy related transactions – new business, renewals, amendment, enquiries, etc. received from CustomersReview and...


  • Cape Town, South Africa Africa Direct Group Life and Investments Full time

    **Sales Contact Centre Specialist** Sales Contact Centre Specialist Sales Specialists will improve sales and the overall business growth with an in-depth understanding of the company products and services. The specialist will create an effective support team and strong business partnerships and in addition manage the relationship with the customers,...


  • Cape Town, Western Cape, South Africa Africa Direct Group Life and Investments Full time

    Customer Care Position x2We are looking for a motivated Insurance Customer Care agent to join our dynamic Customer Care team.Duties and Responsibilities: Maintain, manage, and grow relationships with customers. Carry out clerical duties, including answering phones and preparing documents. Identify and assess customers' needs to achieve satisfaction. Handle...


  • Cape Town, Western Cape, South Africa Sanlam Limited Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert MiBusiness Insurance Specialist (Western Cape)Date: 13 May 2024Location: Cape Town, Western Cape, South Africa Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients...


  • Cape Town, South Africa Teleperformance South Africa Full time

    Are you ready for your next challenge? Are you looking for an exciting new opportunity? If so, read on We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. With a team of over 330,001 interaction experts working in 80 countries and serving 170+ different markets, Teleperformance are the...

  • Insurance Agent

    2 months ago


    Cape Town, South Africa Exclusively Remote Full time

    Intake Specialist (Remote, US Hours 3pm-11pm) We are seeking a skilled and dedicated Intake Specialist to join our team in a remote position. As an Intake Specialist, you will be responsible for handling incoming calls and assisting clients with their inquiries and needs. Your primary objective will be to provide exceptional customer service and ensure a...

  • Insurance Agent

    2 days ago


    Cape Town, South Africa Exclusively Remote Full time

    Intake Specialist (Remote, US Hours 3pm-11pm) We are seeking a skilled and dedicated Intake Specialist to join our team in a remote position. As an Intake Specialist, you will be responsible for handling incoming calls and assisting clients with their inquiries and needs. Your primary objective will be to provide exceptional customer service and ensure a...

  • Portfolio Manager

    2 weeks ago


    Cape Town, South Africa Bryte Insurance Full time

    Who we are The Portfolio Manager’s role is to manage, develop and grow a designated panel of Brokers, to retain existing business and generate new business opportunities with new Brokers and achieve the desired sales volumes, achieve Gross Written Premiums (GWP) and Loss Ratio Targets. Key Accountabilities - Produce a Business Plan that reflects market...

  • Claims Specialist

    2 weeks ago


    Cape Town, South Africa Exclusively Remote Full time

    Claims Specialist Real Estate (Commercial Lines Insurance) The Claims Specialist will manage and process insurance claims related to real estate properties. This role requires a keen eye for detail, excellent communication skills, and a thorough understanding of real estate insurance policies. The Claims Specialist will ensure claims are handled efficiently...

  • Inbound Call Centre

    2 months ago


    Cape Town, South Africa Maneshez solutions services Full time

     We are searching for a friendly and highly analytical customer service specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires.A top-notch Customer Service Specialist...


  • Cape Town, South Africa Amazon Commercial Services (South Africa) (Pty) Ltd - N09 Full time

    Excellent written and verbal communications skills with an ability to interact with senior stakeholders. Ability to get hands dirty in the detail but can also see the bigger picture. Ability to effectively manage multiple workstreams at the same time while maintaining a high level of quality. Confident creating reports for leadership consumption. Ability to...


  • Cape Town, Western Cape, South Africa Sanlam Full time

    Who are we? MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. Category winners of the Mail...


  • Cape Town, Western Cape, South Africa Old Mutual Insure Limited Full time

    Commercial Insurance Specialist page is loaded Commercial Insurance Specialist Apply locations Cape Town time type Full time posted on Posted Yesterday job requisition id JR-44029 Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.Job DescriptionProvide quality direct sales...


  • Cape Town, Western Cape, South Africa Amazon Commercial Services (South Africa) (Pty) Ltd - N09 Full time

    Excellent written and verbal communications skills with an ability to interact with senior stakeholders.Ability to get hands dirty in the detail but can also see the bigger picture.Ability to effectively manage multiple workstreams at the same time while maintaining a high level of quality.Confident creating reports for leadership consumption.Ability to take...

  • Insurance Agent

    2 weeks ago


    Cape Town, Western Cape, South Africa Exclusively Remote Full time

    Intake Specialist (Remote, US Hours 3pm-11pm)We are seeking a skilled and dedicated Intake Specialist to join our team in a remote position. As an Intake Specialist, you will be responsible for handling incoming calls and assisting clients with their inquiries and needs. Your primary objective will be to provide exceptional customer service and ensure a...


  • Cape Town, Western Cape, South Africa Exclusively Remote Full time

    We are seeking a highly organized and detail-oriented individual to join our team as an Intake Specialist. The primary responsibilities of this role include managing incoming calls, conducting intake interviews, and ensuring accurate documentation necessary for onboarding new clients. The ideal candidate will have previous experience in similar roles within...


  • Cape Town, South Africa Exclusively Remote Full time

    We are seeking a highly organized and detail-oriented individual to join our team as an Intake Specialist. The primary responsibilities of this role include managing incoming calls, conducting intake interviews, and ensuring accurate documentation necessary for onboarding new clients. The ideal candidate will have previous experience in similar roles within...