Telemarketing (Insurance) Agent - Finchoice

**Here’s what you can expect to be doing in the role** - Meeting sales objectives and revenue targets - Ensure that the agreed sales and revenue targets are achieved in line with business requirements - Meet operational and quality efficiencies - Consistently reach performance targets and standards relating to productivity, adherence, turnaround time and...

**Here’s what you can expect to be doing in the role** 1) Meeting sales objectives and revenue targets 2) Ensure that the agreed sales and revenue targets are achieved in line with business requirements 3) Meet operational and quality efficiencies 4) Consistently reach performance targets and standards relating to productivity, adherence, turnaround...

Quality Assurers are responsible for monitoring and analysing sales and service interactions between agents and customers to ensure that agents are performing to the prescribed standard. This role is ideal for an individual whi is able to provide feedback to agents regarding their performance (both quality and performance) and also identify any training,...

**Description**: **Here’s what you can expect to be doing in the role**: Meeting sales objectives and revenue targets Ensure that the agreed sales and revenue targets are achieved in line with business requirements Meet operational and quality efficiencies Consistently reach performance targets and standards relating to productivity, adherence, turnaround...

The Team Leader for Insurance Telemarketing is responsible for leading, supporting, motivating, and developing a team of consultants. They ensure the achievement of key performance targets, operational efficiencies, customer acquisition and retention goals. Develop and implement strategies to improve team performance, customer satisfaction and revenue...

What you will love doing in this role: - Meeting sales objectives and revenue targets - Ensure that the agreed sales and revenue targets are achieved in line with business requirements - Meet operational and quality efficiencies - Consistently reach performance targets and standards relating to productivity, adherence, turnaround time, and quality - Provide...

What you will love doing in this role: - Meeting sales objectives and revenue targets - Ensure that the agreed sales and revenue targets are achieved in line with business requirements - Meet operational and quality efficiencies - Consistently reach performance targets and standards relating to productivity, adherence, turnaround time, and quality - Provide...

**Purpose summary**: This is an exciting opportunity for a person who is interested in furthering their career as a dynamic assistant to the office manager, and providing administrative and coordination support for our staff. This role will be ideal for a proactive and detail-orientated individual who is passionate about managing a professional office space...

**Purpose of the role** **Key Performance Areas** **Drive effective and efficient quality assessments** - Assess our quality as pre-determined by call monitoring sheet ensuring that 9 reps per day (18 calls) are achieved - Relate feedback and results in a manner that maintains and enhances self-esteem with the view of highlighting and coaching to ensure...

homechoice is a leading South African homeware retailer. For almost 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford. Are you a natural conversationalist who enjoys connecting with people? This role is all about introducing our amazing products to new and existing customers,...

Homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford. **What you will love doing in this role**: - Meeting sales objectives and revenue targets - Ensure that the agreed sales and revenue targets are achieved in...

**Description**: **Here’s what you can expect to be doing in the role**: Meeting sales objectives and revenue targets Ensure that the agreed sales and revenue targets are achieved in line with business requirements Meet operational and quality efficiencies Consistently reach performance targets and standards relating to productivity, adherence, turnaround...

What you will love doing in this role Drive sales objectives and revenue targets - Ensure that the team achieves the agreed revenue targets - Drive the teams efficiency targets - Ensure weekly call monitoring and coaching targets are achieved Drive operational and quality efficiencies - Maintain productivity standards that are in line with business...

**Purpose of the role** **Key Performance Areas** **Drive sales objectives and revenue targets** - Ensure that the team achieves the agreed revenue targets - Drive the teams efficiency targets - Ensure weekly call monitoring and coaching targets are achieved **Drive operational and quality efficiencies** - Maintain productivity standards that are in line...

homechoice is a leading South African homeware retailer. For over 35 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford. **What you will love doing in this role** **Drive sales objectives and revenue targets** - Ensure that the team achieves the agreed revenue targets - Drive the...

**Purpose of the role** **Key Performance Areas** **Revenue and Efficiency** - Ensure that the team and the agents’ key performance targets are met in line with business requirements - Ensure team and agents quality standards are met and that a high standard of quality is achieved and maintained - Set and maintain production standards and targets in line...

**Purpose of the role** To lead, guide, develop, support and manage a team of 12-15 telesales agents, ensuring that key sales performance requirements are achieved and delivered in line with operational requirements, processes and systems. **Key Performance Areas** **Revenue and efficiency** - Ensure that the team and the agents' key sales performance...

**Drive effective and efficient quality assessments.** - Assess our quality as pre-determined by call monitoring sheet ensuring that 9 reps per day (18 calls) are achieved - Relate feedback and results in a manner that maintains and enhances self-esteem with the view of highlighting and coaching to ensure compliance - Evaluate and record the quality and...

**Here's is what you can expect to be doing in the role** **Drive delivery of the team’s key sales performance targets in line with business plan** - Accountable to achieve the team’s daily performance against targets. - Manage and track collections performance hourly, daily and weekly and ensure necessary actions are taken to meet business objectives...

**Service requirements: delivering Customer Excellence**: - Effectively manage all incoming customer queries on voice. - Provide an empathetic, engaging, respectful, friendly, professional service to enhance the customer’s experience. - Take accountability for each individual customer interaction by ensuring that the call is resolved to the best of your...