Frontdesk Support Administrator
2 days ago
Transfer all incoming calls efficiently and timeously to ensure excellent client service levels.
- Ensure messages are accurate and are distributed timeously.
- Sort, open, and distribute mail.
- Accept deliveries and notify recipients.
- As part of the Facilities team, may be tasked to assist with on-boarding of new starters as directed by Talent Management.
- Welcome clients and guests in a professional manner.
- Create guest WIFI.
- Organize meeting room bookings or Teams calls as required.
- Liaison with front office support staff with regards to meetings set-up and when meetings adjourn, so that they can clean.
- Filing, printing, scanning, laminating, and tracking.
- As instructed by the Facilities Manager, assist with sending announcements and facilities related communications to business.
- Assist with office supply requests daily.
- Monitor office supplies and place orders where required.
- Arrange courier collection and delivery of packages.
- Prepare reports as required by Facilities Manager and run errands as required.
- Assist with travel arrangements, making reservations and organizing catering as requested.
- Complete and submit all recons to finance timeously.
- Liaise with finance around invoices, quotes etc as required.
- Provide reports as requested e.g., facilities checklist, access control, etc.
**Applicants should meet the following Requirements**:
- Matric / Grade 12
- 3-5 years’ experience minimum, in a front-office / reception position - with some exposure to broader Facilities support
- Code 10 Driver’s License and own vehicle
- Exposure to Outlook, Internet, Word, Excel, and PowerPoint essential
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