Cps Manager Service Center

3 weeks ago


Johannesburg, South Africa University of the Witwatersrand Full time

-Responsibilities:

Ensures that the parking and traffic operations and services are effectively and efficiently managed.
Inspect at regular intervals all parking areas to ensure optimal use of parking space and clear and adequate signage.
Design and arrange printing of various forms, parking permits and brochures.
Create, maintain and direct various systems (including (ICAM), inclusive of meeting with systems managers to enhance quality of service given.
Effective optimization of parking space in the line with relevant parking policies and regulations
Develop policy guidelines and procedures for systems of control for the CPS service center that will enhance effective, and people centered one-stop service.
Implement procedures, systems and controls to regulate specific work and associated sequences associated with the functionality, by : Investigating complaints about access and parking, in terms of all appeals against parking fines.
Investigate all cases of forged permits and misconduct - including attendance at disciplinary hearing with Legal office, Employee Relations Office.
Develop and enhance partnership with University community regarding safety and security operations and service (e.g. with GEO office etc.)
Manage, supervise and guide staff in the Service Centre to ensure effective and efficient customer services.
Responsible for compiling statistics and extracting reports in respect of crime information management data and reports.

**Requirements**:

- Matric
- A relevant Tertiary qualification NQF 7
- PSIRA registered or law enforcement background.
- Valid Driver’s license
- Preferably 5 to 7 in management position.
- Three to five years’ experience in Parking or Facility Management
- Ability to work weekends and evenings as and when necessary.
-- Ability to react quickly and calmly in emergency situations.
- Ability to enforce legislation and policies tactfully and with respect for the rights of others.
- Ability to communicate effectively, analyse data, prepare records and reports.
- Ability to work well with diverse groups and provide effective leadership.
- Understanding of cultural diversity.
- Experience in the higher education sector is preferred.

Competencies:

- Planning
- Organising
- Controlling
- Leading
- Coordination
- Negotiation
- Computer skills
- Report Writing
- Employee Relations (policies and procedures),
- Listening skills
- Communication

Detailed Description

Job Requirements

Additional Details

How To Apply

To apply:


Minimum Salary
Maximum Salary
Currency

Amount of Travel
Work At Home



  • Johannesburg South, South Africa SKILLS PLACEMENT CENTER Full time

    WhatsApp to apply. 0687161231 We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Responsibility - Answering or making calls to clients to learn...

  • Data Center Architect

    4 weeks ago


    Johannesburg, South Africa BASHR Consulting Full time

    **Job Details**: **Department** **other** **Minimum experience** **Mid-Senior** **Company primary industry** **Information Technology and Services** **Job functional area** **Information Technology** **Salary** **R900 000 - R1 100 000 per annum** Job Title: Data Center Architect Job Purpose: The Data Center Architect is responsible for designing,...


  • Johannesburg, South Africa Dimension Data Full time

    **Senior Data Center Services Sales Specialist** **Role description** Dimension data is seeking a senior data centre services sales specialist to join our sales team in Johannesburg. The primary focus of this role is to take our data centre services value proposition to market, retaining existing business and growing market share. As a senior data centre...

  • Head of Practice

    4 weeks ago


    Johannesburg, South Africa skill-smiths Full time

    **Role**: Head of Practice - Data Centers **Location**: Johannesburg, South Africa **Type**: Permanent The Head of Practice for Data Centers are accountable for the Data Center Go-to-Market product strategy and driving the overall profit and loss of the business unit. The role requires focus on digitization and strategic transformation of the data center...

  • Call Center Agent

    5 days ago


    Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Provide product and service information to customers. Document all call information according to standard operating procedures. Research, identify, and resolve customer complaints using business tools and available customer data. Address and...

  • Call Center Agent

    4 weeks ago


    Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Answer courteously inbound calls. Respond to customer inquiries. Manage filing, mailing, correspondence and other management tasks. Generate customer interest in the services or products offered by the company. Provide personalized customer...

  • Contact Center Agents

    4 weeks ago


    Johannesburg South, South Africa SKILLS PLACEMENT CENTER Full time

    WHATSAPP TO APPLY. 0687161231 We are looking for an energetic, well-spoken customer service Agents to join our team and answer questions and requests from our customers. The responsibilities of the customer service consultant include addressing inquiries, resolving issues, and providing information on our products and services. The Job Roles will include -...

  • Call Center Agent

    4 weeks ago


    Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Call Center Agent for Johannesburg, South Africa. **Responsibilities of this Post**: Document all call information according to standard operating procedures. Provide product and service information to customers. Research, identify, and resolve customer complaints using business tools and available customer data. Identify...


  • Johannesburg, South Africa skill-smiths Full time

    **Role**: Senior Product Manager Data Center Practice (Colocation Go-to-Market) **Location**: Johannesburg, South Africa **Type**: Permanent Summary Drive market wallet share and growth in data generation type of clients and new logo growth and adoption to the organizations Colocation data centers, while working closely with sales, marketing, operations...


  • Johannesburg, South Africa Ciazcon Full time

    Currently we are searching for a Call Center supervisor for Johannesburg, South Africa. **Responsibilities of this Post**: Develop objectives for the call center’s day-to-day activities. Evaluate performance with key metrics (accuracy, call-waiting time etc.). Monitor and improve ordering, telephone handling and other procedures. Conduct effective...

  • Nurse Manager

    4 weeks ago


    Johannesburg, South Africa St. John's Riverside Hospital Full time

    Overview St. John's Riverside Hospital is a leader in providing the highest quality, compassionate health care utilizing the latest, state-of-the-art medical technology. Serving the Westchester community from Yonkers to the river town communities of Hastings-on-Hudson, Ardsley, Dobbs Ferry and Irvington, St. John's Riverside has been and continues...


  • Johannesburg, South Africa Lynx Professional Services Full time

    **Responsibilities**: - Handle incoming calls and inquiries from patients, providing exceptional customer service and addressing their concerns with empathy and professionalism. - Schedule dental appointments, ensuring efficient utilization of dental resources and proper coordination with the dental team. - Verify insurance information, process claims, and...


  • Johannesburg, South Africa Microsoft Full time

    **Business Function Overview**: In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a **Senior** **Datacenter Technician** (SDCT). Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services....

  • Call Center Agent

    4 weeks ago


    Johannesburg, South Africa Skills Excel Training centre Full time

    Responsibilities.. - Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to up sell products when they arise - Build sustainable...

  • FTTB Sales Agents

    4 weeks ago


    Johannesburg, South Africa Cool Ideas Service Provider Full time

    Cool Ideas is looking for dynamic, energetic salesperson(s) to join our Fibre to the Business (FTTB) Team.     We require agents in the Gauteng and Western Cape region.Requirements:Minimum of 3 years demonstrable sales experienceExcellent communication skills; written and verbalMust be driven to achieve monthly sales targetsRoles and...

  • Call Center Agents

    4 weeks ago


    Johannesburg, South Africa AUTO24 Full time

    Auto24 is a leading used car dealership dedicated to providing high-quality pre-owned vehicles to our valued customers. With a commitment to excellence and customer satisfaction, we are expanding our team and seeking dynamic individuals to join us. Are you passionate about cars and communication? Do you thrive in a dynamic and fast-paced environment? Auto24,...

  • Transaction Manager

    7 days ago


    Johannesburg, South Africa Isilumko Staffing Full time

    **Key Responsibilities**: - **System Facilitation**: - Ensure draft legal agreements can be seamlessly integrated into the bank's systems with mínimal manual intervention. - Administer transactions within existing operational capabilities. - **Client Onboarding**: - Load clients onto ACBS, coordinating with Ops Ref Data team if necessary. - Originate...

  • Cash Center Manager

    1 week ago


    Johannesburg, South Africa Fidelity Services Group Full time

    **Cash Center Manager - Cash Processing** **Cleveland** **Reporting to the Regional Manager** The above position is vacant at **Cleveland**, reporting to the Regional Manager of the cash processing region The overall purpose of this position is to maintain the entire daily operation of the branch and to ensure all deposits has been verified in a balancing...


  • Johannesburg, South Africa MAFA and Associates Inc Full time

    KEY RESPONSIBILITIES: - Assisting in the formulation of targets for individuals and teams. - Hiring and on boarding new employees. - Answering questions from staff and providing guidance and feedback. - Anticipate escalation and take over calls when needed. - Devise ways to optimise procedures and keep staff motivated. - Measure performance with key metrics...


  • Johannesburg, South Africa Energy at Work Projects Full time

    Join Our Team as a Long-Term Funeral Customer Services Consultant! Are you a high-energy, motivated individual with a genuine passion for customer service? If so, we have an exciting opportunity for you! **About Us**: We are one of the largest financial services providers, and we are on the lookout for dedicated Long Term Funeral Customer Services...