Front Office Manager

1 week ago


Johannesburg, South Africa Hyatt House Sandton Full time

**FRONT OFFICE MANAGER**

HYATT HOUSE

ZA - GT - Johannesburg

Full - time

Monthly South African Rand (ZAR) pay basis

**Salary**: Negotiable

Position: Front Office Manager

Place of Work: Hyatt House Sandton Hotel Division: Operations

Responsible To: Cluster Hotel Manager

**Scope and General Purpose of the Job**:
**Duties and Responsibilities**:
**Operations**
- Oversee daily operation of the front office desk, including guest check-in/check
- out, room reservation and guest satisfaction.
- Train, supervise, and evaluate front office staff to ensure adherence to hotel standards.
- Coordinate with other departments to ensure seamless service delivery.
- Handle guest complaints and concerns with professionalism and patience.
- Maintain an organized and efficient front desk.
- Implement and monitor office budget and expenses.
- Stay updated with the latest trends in front office operations and hospitality technology.
- Promptly handle, follow up and secure any lead received by the events or reservations department.

**Skills, Knowledge and abilities**
- Highly observant
- Problem Solver
- Effective Communicator
- Ability to work under pressure
- Good time management
- Customer focused
- Strong leadership and people management skills
- Excellent planning and organizational skills

**Qualifications & Experience**:

- Grade 12
- Degree in Hospitality Management or related field
- Advantageous
- Excel - Advanced
- Word - Advances

**Systems Knowledge**:

- Envision - Advantageous
- Reserve - Advantageous
- Opera

**We Offer**:

- Competitive salary
- Opportunities for professional growth and development
- Employee discounts
- Job Type: Full - time, Permanent

**Job Types**: Full-time, Permanent



  • Johannesburg, South Africa The Recruitment Specialists Full time

    Gauteng, JHB - Southern Suburbs Front Office Manager Location: Johannesburg South, Gauteng **Salary**: R 12 000 + commission on all services and on retail. Yearly salary review. Monthly competitive Bonus Structure. Bargaining council - Pension. World class property is looking for a strong Front Office Manager for a very busy spa. Ideal for a...


  • Johannesburg, South Africa SAXON HOTEL VILLAS AND SPA Full time

    The Front Office Supervisor stands in a supportive role to the Front office manager & Assistant and is responsible for operation and co-ordination of all front-of-house teams and operations. The primary focus of the role is on guests’ service and staff development. The Assistant Front Office Manager is responsible for all employees working in the relevant...


  • Johannesburg, South Africa Marriott International, Inc Full time

    **Job Number** 23006807 **Job Category** Rooms & Guest Services Operations **Location** Protea Hotel O.R. Tambo Airport, Corner York and Gladiator Streets Rhodesfield, Johannesburg, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front...

  • Front Office Manager

    3 weeks ago


    Johannesburg, South Africa Mercure Johannesburg Bedfordview Hotel Full time

    Company Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining...


  • Johannesburg, South Africa Marriott International, Inc Full time

    **Job Number** 23042191 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office...


  • Johannesburg, South Africa Marriott International, Inc Full time

    **Job Number** 23135212 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office...


  • Johannesburg, South Africa Marriott International, Inc Full time

    **Job Number** 23023951 **Job Category** Rooms & Guest Services Operations **Location** Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office...

  • Front Office Duty Manager

    Found in: beBee S ZA - 4 weeks ago


    Gauteng, Johannesburg, South Africa The Capital Hotels, Apartments & Resorts Full time

    The Capital Hotels, Apartments & Resorts’s job vacancy, Career and Recruitment Job title : Front Office Duty Manager – JHB jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : April 06, 2024 Quick Recommended Links Jobs by Location Job by industries Description The Front Office Duty Manager is responsible for the supervision and control...

  • Front Office Representative

    Found in: beBee jobs ZA - 1 week ago


    Johannesburg, Gauteng, South Africa Jobking Full time

    Our clients are looking for professionally groomed and experienced front office representatives for various long and short-term temporary assignments.Duties:Run front office desk;Answer telephones;Take and deliver messages timeously;General administration duties, including filing, faxing, photocopying, scanning and emails;Assist and announce visitors;Assist...


  • Johannesburg, South Africa African Energy Full time

    African Energy SA is bassed in central Sandton and are recruiting a receptionist to manage our front desk on a daily basis to perform a variety of administrative and marketing tasks. Greet and welcome guests as soon as they arrive at reception. Direct visitors to the appropriate person and office. Answer, screen, and correctly forward incoming phone...


  • Johannesburg, South Africa HotelJobs.co.za Full time

    A large 4 - Property with over 200 bedrooms is looking to employ an expierienced Assistant Front Office Manager, with the following skills: - At least three years’ experience in the same or similar position at a 4 or 5 star hotel and a Tertiary qualification at hotel school or something similar will be an advantage. **Skills & Abilities**: Must have...


  • Johannesburg, South Africa MERCURE Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • Johannesburg, South Africa ADvTECH Support Office Full time

    The Customer Relations Officer will be responsible for the front-of-house activities, as well as facilitating and implementing the administrative and customer service roles and function as it pertains to student relations, industry partners and stakeholders **Keys Result Areas** - Academic Operations and Customer Support - Campus Operations and Team...

  • Vehicle Receptionist and Front desk officer

    Found in: Talent ZA C2 - 3 weeks ago


    Johannesburg, South Africa First Degree Recruitment Full time

    Receptionist and Front desk officerWe have a vacancy for a Receptionist and Front desk officer with a vehicle dealership based in Johannesburg.Duties:They take calls, react to emails, greet potential customers, handle complaints, and perform other front-desk tasks through the dealership.RequirementsMinimum of 3 years experience in reception and front...


  • Johannesburg, South Africa JD Group Full time

    Introduction: We are looking for an experienced Front & Back Office Supervisor to join our fast-paced retail environment, where every day is unique and interesting. The primary focus of the role is to supervise store operations through strong administrative skills, excellent customer service and stock management. Description: To effectively supervise the...


  • Johannesburg, South Africa RJPersonnel Full time

    2years - Address all incoming calls and visits to our premises - Build follow-up mechanisms for every eventuality - Report and follow-up on communication lines malfunction - Control access to our premises - Reroute internet inquiries - Liaise with courier companies for collection/ deliveries - Control petty cash - Render administrative assistance to...

  • Senior Manager: Front/Middle Office

    Found in: beBee S ZA - 3 weeks ago


    Gauteng, Johannesburg, South Africa Absa Group Limited Full time

    Absa Group Limited’s job vacancy, Career and Recruitment Job title : Senior Manager: Front/Middle Office – Sandton jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : April 25, 2024 Quick Recommended Links Jobs by Location Job by industries Job Summary To develop tactical strategy and delivery plans, formulate associated practice/s and...


  • Johannesburg, South Africa Seasoned Recruitment Full time

    Are you a seasoned hospitality professional with a passion for delivering exceptional dining experiences? We are thrilled to announce the opening of a vibrant new restaurant in Johannesburg and are actively seeking experienced Front of House Managers to join our dynamic team. Position: Front of House Manager Location: Johannesburg, South...

  • Front Desk Manager

    3 days ago


    Johannesburg, South Africa The Recruitment Specialists Full time

    Gauteng, JHB FRONT DESK MANAGER Location: Johannesburg, Gauteng **Salary**: R11 000 basic + commission on sales personally performed A luxury hotel Wellness centre is urgently seeking a Front desk manager. This role is ideal for Spa managers or a Head therapist wanting to Step to Spa manager. Well suited for an energetic, professional, and well groomed...


  • Johannesburg, South Africa The Super Staffers Full time

    **Job Title: Receptionist/Front of House Administrator** **Location: Sandton, Johannesburg** **Desired Start Date: 1st June 2024** **Salary: Between 8-10K Per Month depending on experience** **Company Overview**: Our client is a prominent wedding boutique with branches in Cape Town and Johannesburg, dedicated to curating unforgettable experiences for their...