Front Office Supervisor

2 weeks ago


Johannesburg, South Africa SAXON HOTEL VILLAS AND SPA Full time

The Front Office Supervisor stands in a supportive role to the Front office manager & Assistant and is responsible for operation and co-ordination of all front-of-house teams and operations. The primary focus of the role is on guests’ service and staff development. The Assistant Front Office Manager is responsible for all employees working in the relevant Front Office department and in conjunction ensuring that guests have overall positive experience at the Saxon.

Qualifications Required: Recognized qualification in Hospitality Management 5 or more years in guest services experience in a hospitality operation Leadership qualities, along with strong organizational and decision-making skills Strong professional communication skills, including ability to provide outstanding guest service, maintain positive employee relations and effectively train team members Ability to learn and communicate product knowledge to guests and employees Full operational and knowledgeable of Microsoft Office programs as well as Opera Micros PMS Ability to work well autonomously as well as in a team environment

**Job Type**: Permanent

Application Question(s):

- What would your salary expectation be for this position?

**Experience**:

- Five Star Hospitality: 1 year (required)
- Front Office Management: 1 year (required)



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