East African Travel Specialist
6 months ago
Kendrick Recruitment is now seeking an East African Travel Specialist for an upmarket successful travel and lodge company with head offices based in Cape Town. Within this role you will be a main point of contact for prospective guests, you will handle all communications with prospective guests, you will be responsible for advising, and consulting to find the best itinerary for the guests’ needs. You will work closely with the Sales Ops consultant who handle availability, confirmations and other processing tasks as well as the guest service team who offer concierge service pre trip and support with any guests problems during the trip.
**Requirements**:
- Experience in, and knowledge of East Africa Safari - 5 years
- Experience in a retail sales role for an Africa inbound operator - 10 years
- Skilled in designing detailed and individualized quotes for itineraries requests
- Excellent sales and customer service skills and the ability to close a sale and upsell
- Excellent communication skills
- Strong Administration and organizational skills with great attention to detail
- Excellent time management skills with the ability to multitask.
- Proactive mindset and can-do attitude
- The type of person who goes above and beyond to handle emergencies when required outside of office hours
- Self-starter and the ability to work independently
**Responsibilities**:
- Handling of safari requests from repat of recommended guest via the various communication channels
- Inspire potential clients with knowledge of East African properties and destinations by proactively engaging with clients.
- Compile attractive tailor-made itineraries in line with the clients requirements.
About the role:
- Office is based in Cape Town - you are required to work from these, Monday - Friday 8h00 - 17h00 with some flexibility.
- You will be required to be available after hours and on weekends as needed.
- You will be required to work alterative South African public holidays
- You will be required to travel for work from time to time.
Salary on offer is R23,000 - R26,000 negotiable depending on experience. If this role interests, you then I want to hear from you. Get in touch with your CV, references, and profile photo todayGood Luck
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