Itc Technician: Help Desk
1 week ago
2years
To ensure Incidents are handled within acceptable set timeframe.
To provide LAN and desktop support.
To perform daily administrative tasks and provide feedback to manager.
To provide applicable training and mentorship to LAN & desktop resources.
Monitor and report on network capacity (internet bandwidth, switch ports etc)
To assist with new projects and execute on contracted project deliverables.
To provide technical advisory service.
**Qualifications and Experience**:
Grade 12 plus three-year Diploma / Degree in Computer Science, and/or IT/ related qualification.
Experience: one to three years' working experience of working in an IT support role, operating systems such as Microsoft Server and Windows Operating system / Linux with excellent knowledge and experience with MS Office.
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