Trainer (Onsite & Virtual Training/facilitation)

6 months ago

KwazuluNatal, South Africa Shoprite Group Full time

**Purpose of the Job**:
The purpose of the **Trainer** is to effectively deliver virtual and onsite training through a mix of **accredited and non-accredited content **aimed at achieving business objectives for skills development** **i.e., leadership program.** **This role **establishes business training briefing inputs and works closely with Talent Solutions and Learning and Development** teams to **create suitable training inputs** in conjunction with People Partners and business as key stakeholders. This role leverages** experience in virtual training and learning facilitation** to **engage with the learners and participants through online technology platforms and learning management systems (LMS). **This includes learning interventions provided through pre-recorded and/or ‘live’ online delivery.** **The Trainer achieves success by **delivering an effective, professional, and proficient training experience** for an online audience and onsite class when required.

The role **periodically travels** to various parts of the country to deliver onsite training.

**Job Objectives**: 1. Employee Centric Delivery: Providing administrative support across relevant People function according to People policies and procedures generally but also more specifically in the People function the portfolio delivers administrative services to. As directed by the People Partner and/or Divisional People Partner, providing additional People support to various stakeholders to support them in delivering and efficient and effective service to business and employees across the People functions and employee life cycle - i.e recruitment, payroll related, benefits related, wellness, communications, onboarding, exit management etc. Adhering to legislative as required by the functional role. Escalating concerns or challenges immediately to ensure an efficient flow of work is maintained. Co-coordinating the resolution of queries related to the relevant People function, often communicating on behalf of others and delivering messages to third parties. Compiling and updating documents as required. Capturing, loading and processing of relevant documents on relevant systems. Maintaining filing and recording all required administration on systems for reference and auditing purposes. Making use of official templates and systems for correspondence, memo and related administrative activities. Ensuring work is completed according to the sequence required and agreed prioritisation. 2. People (Self, Team & Organisational): Participating in, and aligning with the People team to deliver solutions and services to the business. Participating in various team activities that foster an innovative, agile and employee centric culture where employees are supported, empowered and valued. Participating in various team activities that foster a wellness culture to ensure that the team mentally, physically and emotionally feels supported. Participating in the enablement of a culture of open and transparent communication within the team. 3. Financial, Reporting & BI: Ensuring accuracy in data input and relevant reports as applicable to the business. Using official data sources to inform administrative outputs. Assisting with compiling basic reports for input to broader People requirements. Consolidating basic costs or data as required. 4. Governance & Compliance: Ensuring compliance with relevant labour relations frameworks and legislation. Ensuring compliance to organisational and legislative governance frameworks and standards including the H&S requirements and POPI Act. Managing the identification and mitigation of functional team and administrative risks. 5. Future-Fit: Participating in the integration and effective flow of work with other service areas and business. Identifying opportunities for continuous improvement in administrative and assistant delivery services. Suggesting or sharing ideas related to relevant functional technology requirements where required.

**Qualifications**:

- Grade 12, National Senior Certificate - (essential).
- Diploma in HR, OD, Training and Development or equivalent - (preferred).

**Experience**:

- **+1 years’ experience** in a **Training role** rendering Training delivery in a virtual environment - both pre-recorded or in a ‘live setting” including online content and material of an accredited nature with unit standards or NQF credits - (essential).
- Experience with lesson or training program planning, delivery, administration, learner support and assessment moderation for NQF accredited courses - (essential).
- Exposure delivering an engaging online classroom experience and workshop facilitation - (highly beneficial).
- Knowledge of Learning Management Systems (LMS) - (Preferable).
- Experience within the FMCG, retail sector or similar - (essential).
- Experience in an academic or training environment for adults - (preferred).

**Knowledge and Skills**:

- SAP
- Advanced Excel Skills

**Applicant Feedback Policy**:

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