Operations Manager

2 weeks ago


Cape Town, South Africa HotelJobs.co.za Full time

Kendrick Recruitment: Operations Manager - Western Cape Game Lodge

Position Overview:
As the Operations Manager, you will be responsible for overseeing all aspects of managing the lodges, including staff management, financial control, and maintaining operational standards. Your leadership, problem-solving abilities, and attention to detail will be crucial in ensuring the smooth operation and success of the lodges.

Key Qualifications and Requirements:

- Education: B Comm finance-related degree.
- Driver's License: Valid South African driver's license.
- Criminal Record: No criminal record.
- Experience:

- 5+ years of managerial experience.
- Experience in the hospitality industry is preferred.

Key Responsibilities:

- Staff Management: Meticulously manage all aspects of the lodges and oversee general managers and other staff.
- Training: Conduct staff training and development.
- Reports: Prepare and review reports for directors and head office.
- Financial Control: Implement cost control and management measures.
- Stock Management: Review and oversee stock levels, including minimum par levels and reordering levels.
- POS and Stock System: Maintain and resolve issues related to the POS and stock management system.
- General Lodge Operations: Ensure lodges meet aesthetic standards and operational costs.
- Events and Menu Planning: Assist with event planning, menu planning, and cost control.
- Compliance: Ensure compliance with health and safety standards, liquor licenses, and tourism grading council requirements.
- Leadership: Lead and manage a team in a busy environment.
- Customer Satisfaction: Provide a high level of hospitality and customer satisfaction.
- Problem-Solving: Effectively solve problems and make decisions.
- Delegation: Delegate tasks and responsibilities.
- Attention to Detail: Pay close attention to detail.
- Organizational Skills: Exhibit outstanding organizational and interpersonal skills.
- Teamwork: Thrive in a team environment and work collaboratively.
- Adaptability: Be flexible and adaptable to change.
- Maturity and Responsibility: Demonstrate maturity and responsibility.
- Leadership Capabilities: Exhibit strong leadership capabilities.
- Positive Attitude: Maintain a positive attitude and approach towards teamwork.
- Initiative: Take initiative and proactively problem-solve.
- Guest Interaction: Possess excellent guest interaction skills.
- Passion for Personal Growth: Be passionate and proactive about personal growth and training.

How to Apply:



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