Operations Manager

3 weeks ago


Cape Town, South Africa Tailormade Solution Full time

**Job Purpose**:

- To effectively and efficiently manage the branch operations to maximize return on net assets and deliver key branch objectives in line with the overall business objectives.

**Job Objectives**:

- Manage the day to day wholesale and distribution operations of the branch including inter alia operations, people, contractors and processes.
- Ensure branch meets organizational, financial, operational, service and growth goals.
- Co-ordinate with the branch Sales & Marketing teams to maximize turnover of the branch through service excellence (operational effectiveness and delivery)
- Optimize stock levels, availability and management through buying department and operational excellence
- Direct operations accountability, co-coordinating branch operations teams to deliver operational efficiency and service levels.
- Cost management including budgetary alignment and capital expenditure (CAPEX)
- Management of branch customer interface, ensuring customer satisfaction and business growth
- Responsible for ensuring security and loss control is in line with company guidelines and policies
- Managing pharmaceutical compliance as per regulations and implement instructions/guidelines from Responsible Pharmacist (RP)
- Effectively manage and develop human resources

**Minimum requirements**

**Qualification Required**:

- A relevant business degree or equivalent

**Job Experience**:

- 5 years management experience within high volume Warehouse/Operations/Sales or Retail environment
- Warehouse Management System(WMS)
- Budget Management
- People Management

**Job Related Skills**
- Communication skills - written and verbal
- Negotiation skills
- Customer relations
- Relationship building
- Interpersonal skills

**Job Related Knowledge**:

- Retail and business acumen
- Supply Chain Management
- Human Resource and Leadership
- Financial Management
- Sales
- Reporting
- Planning & Organizing
- Quality & Regulatory SOP's

**Job Related Competencies**
- Deciding and Initiating Action
- Leading and Supervising
- Relating and Networking
- Creating and Innovation
- Formulating Strategies and Concepts
- Learning and Research
- Coping with Pressures and Setback
- Entrepreneurial and Commercial Thinking
- Planning and Organizing
- Deliver Results and Meeting Customer Expectations



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