IT Change and Release Manager

4 weeks ago

Johannesburg, South Africa FirstRand Full time

Job Description

Hello Future IT Release and Change Manager

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

- Deliver a service which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service.
- Build and maintain stakeholder relationships for the purposes of expectation management, knowledge sharing and integration.
- Ensure timeous and continuous communication on progress and challenges to all impacted stakeholders with regard to SDLC activities during a release cycle.
- Single point of contact with relevant technology and resourcing vendors. Co-ordination of communication, meetings, documentation and invoicing between vendors and internal stakeholders.
- Manage the full Systems Development Life Cycle for all changes across the supported channels/systems as well as continuous environment coordination and the preparation and maintenance of the annual releases and cloning strategy.
- Plan and manage the work scheduling process through team leads, ensuring effective utilization of internal and external resources in order to deliver prioritized tasks and monitor effectiveness.
- Preparation for and management of daily scrum and change advisory board sessions. Ensure stakeholder participation in order to meet release cut off dates. Active assistance with impediment removal.
- Implement and coordinate delivery plans through the development of operational activities to ensure implementation objectives are met as per the project plan.
- Identify the best process and communicate meaningful context that guides and directs best practice integration and alignment to effectively manage the release.
- Use insights gained through reports to measure success and realign to implementation objectives.
- Ensure adherence to relevant processes and procedures.
- Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies.
- Continuously assess own performance, seek timely and clear feedback and request training where appropriate.
- Have relevant qualifications
- Have 3 to 5 years of experience in a similar environment.

You will have access to:

- Opportunities to network and collaborate.
- Challenging Work.
- Opportunities to innovate.

We can be a match if you are:

- To manage software changes and releases by developing an appropriate process according to the best practice framework ensuring that standardized methods and procedures are adhered to in order to minimize impact and to meet business requirements.
- Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared.
- Positively influence and manage change by providing mechanisms and support to implement major changes in area of accountability.

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Job Details

13/11/24

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