Sales Support Specialist

2 weeks ago


Pretoria, South Africa HR Simplified Full time

About the Company

The passion of the company is to support growing businesses. The founders of the boutique firm bring over 70 years of combined expertise in business development, capital raising, and government funding access to the table.

As specialists in our field, the company offers tailored advice and smooth facilitation for the capital raising process, utilising our extensive network of 41 reputable sources of funding based in South Africa.

About the Role

We are looking for an organised, efficient sales support specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The sales support specialist’s responsibilities include tracking and managing sales leads, coordinating quotes with sales packs, and providing customer service. The sales support specialist is also responsible for monitoring sales and the performance of the sales team as well as recording and reporting on sales data.

To be a successful sales support specialist, you should have good time management and organisational skills. You should also demonstrate excellent interpersonal communication, and customer service skills.

**Responsibilities**:

- Answering lead/customer inquiries, scheduling meetings and sales appointments, and following up with leads/customers.
- Direct liaising with clients
- Ability to action a lead, including cold calling of clients is essential
- Compiling a daily list of sales leads, assessing sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
- Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
- Cold Calling
- Having dealings with bid office/s specifically relating to proposals
- Recording sales trends, liaising and supporting account managers to develop and implement sales strategies.
- Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
- Managing and maintaining the CRM.
- Handling sales administrative duties for the company and its executives and management teams as may be required.
- Scheduling lead/customer meetings and conferences.
- Reporting any unusual activity to your supervisors.
- Developing processes and protocols where necessary
- A high school diploma or equivalent.
- A bachelor’s degree or a diploma in marketing, business, or a related field may be advantageous.
- Experience in administration and high-volume office work may be advantageous.
- Experience of at least 3 - 4 years in a sales support role.
- Cold Calling experience essential
- Strong analytical, organisational, and time management skills.
- Excellent team working, motivational, interpersonal, communication, and customer service skills.
- Experience working in/with a bid office; with an understanding of how to prepare proposals and presentations to get business.
- Computer literacy, data capture, IT skills, and typing skills. Use of MS Office as well as the ability to quickly learn how to use online/cloud-based systems and tools.
- Strong professional conversation etiquette, especially in person and over the phone when interacting with company representatives, clients and customers.
- Clear communication and the ability to explain concepts in simple terms are used to help the customer work through problems and accurately describe products. Well-spoken and professional.
- Should be able to use critical and creative thinking to identify and resolve issues that may present themselves.
- An understanding of sales principles and customer service practices.
- As this is a sales-related role, experience working within sales teams/departments is imperative.
- Confident and comfortable on the phone
- English first language
- Own transport
- Meticulous and attention to detail
- Neat and professional presentation
- Punctual.

**Salary**: R22 500,00 - R25 000,00 per month

Application Question(s):

- Do you have bid office experience?

**Experience**:

- cold calling: 4 years (preferred)


  • Client Support

    4 weeks ago


    Pretoria, South Africa Infotelligent Full time

    Company Description At **Infotelligent**,** **we help companies scale their growth. We are a B2B data start-up building best-in-class buyer intelligence platform rooted in machine learning and backed by serious human genius. We believe the current B2B data landscape lacks innovation, and we are poised to change that. Funded by some of the fastest-growing...


  • Pretoria, South Africa IT Ridge Technologies Full time

    We are looking for an Analytics Support Specialist to build, support, maintain and optimize business intelligence (BI) analytical solutions and services across the Organization. Detailed descriptionImplement data and analytics standards and frameworks across the organisation to ensure optimised analytical solutions and adherence to best practice, including...


  • Pretoria, South Africa The Sales Barn Full time

    **Job Overview**: **Pretoria** Our client is looking for a results-driven Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects. - Selling scheduled products and services using solid arguments to prospective customers - Performing cost-benefit analyses of existing and potential customers - Engaging with...


  • Pretoria, South Africa Isilumko Staffing Full time

    Technical Support SpecialistMenlyn, PretoriaPermanent 1. Provide hardware and software support (LAN & WAN)Install softwareTroubleshooting (TCF)Assemble computerRepairs & maintenance of hardware & peripheralsInstallation & maintenance of cablingMaintain inventory for software & hardware (TCF)2. Provide 2nd line support to users on helpdesk3. Boardrooms and...


  • Pretoria, South Africa IOCO Full time

    Join the iOCO Infrastructure Services Community: Where Work is an Adventure, Not Just a Job. We are dedicated to delivering exceptional customer service and technical support to our clients. We are currently seeking a highly skilled and motivated individual to join our team as a Technical Support Specialist . If you have a passion for technology, excellent...


  • Pretoria, South Africa IOCO Full time

    Join the iOCO Infrastructure Services Community: Where Work is an Adventure, Not Just a Job. We are dedicated to delivering exceptional customer service and technical support to our clients. We are currently seeking a highly skilled and motivated individual to join our team as a Technical Support Specialist. If you have a passion for technology, excellent...


  • Pretoria, South Africa Dante Personnel Full time

    Gauteng, Pretoria CBD An Automotive distribution company that specializes in excellent services within a wide range of solutions for the medium to heavy automotive industry is looking for a Parts Sales Specialist to join their team **Minimum requirements**: - Matric is required - 2+ Years’ Experience as an Internal Sales Consultant - Extensive...


  • Pretoria, South Africa Chainlink Recruitment Full time

    **Job Title - **Consumables Sales Specialist **Area - **Pretoria **Industry - **Packaging / Food (Meat), preferably **Duties**: - Plan sales calls to ensure a value-added approach - **Building market share in your areas**: - Analyse competitor activity and market trends and feedback. - Submit weekly sales plans - Achieve volumes/budgets - Proactively...


  • Pretoria, South Africa Unique Personnel Full time

    **Job Number** - 68798 **Job Type** - Permanent **Job Title** - Parts Sales Specialist **Computer Skills** - Ms Office **Industry** - Automotive **City** - Tshwane (Pretoria) **Province** - Gauteng - Need to have extensive knowledge and experience in medium to heavy air brake and trailer parts.- **Inherent Requirements** - Matric or relevant...

  • Client Support

    4 weeks ago


    Pretoria, South Africa Infotelligent Full time

    As a Client Support and Onboarding Specialist, you will be the first point of contact for new clients and play a critical role in their journey with our company. Your primary focus will be to provide exceptional support and guidance during the onboarding process, ensuring a smooth and efficient experience for our clients. Additionally, you will handle...


  • Pretoria, South Africa Professional Sourcing Full time

    **Job Overview**: **Parts Pricing Specialist (Automotive Industry)** **_ Preference will be given to previously disadvantaged groups_**_, females preferred._** **Location**:Pretoria, Gauteng** *** **Position Overview**: A **multinational leader in the** **vehicle** **manufacturing** **industry** requires the services of a **Parts Pricing...


  • Pretoria, South Africa Professional Sourcing Full time

    **Job Overview**: **Field Service and Applications Specialist** (Medical Devices)** **Location: Windhoek, Namibia - Field based** **Position Overview**: A reputable **global molecular diagnostics company** requires the services of a skilled **Field Service and Applications Specialist**. The **Field Service and Applications Specialist **will be responsible...


  • Pretoria, South Africa South African Vehicle Sourcing Agency Full time

    Position: Remote Vehicle Sourcing Specialist Location: Work from Home Company: SAVSA - Your Trusted Vehicle Sourcing Partner Are you passionate about cars and skilled in connecting buyers with their dream vehicles? Join SAVSA, a leading vehicle sourcing agency in South Africa, and embark on a rewarding career as a Remote Vehicle Sourcing...


  • Pretoria, South Africa La Vie Full time

    La Vie, a long-term healthcare company, has joined forces with a cutting-edge tech company to introduce a state-of-the-art mobile app for at-home vitals monitoring using advanced video analysis and AI technology. This initiative is tailored to elevate the healthcare oversight and overall well-being of our residents. We are actively seeking a committed...


  • Pretoria, South Africa Cebisile Investments and Advisory (Pty) Ltd Full time

    **Job Title**:Card Sales Support Consultant **Location**:Pretoria East **Contract type**:6-month contract (Independent contractor) **Working structure**:Onsite **Position Overview**: We are seeking a dynamic and proactive Card Sales Support Consultant to join our client on a 6-month contract basis. In this role, you will play a pivotal part in supporting...


  • Pretoria, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...


  • Pretoria, South Africa Absa Bank Limited Full time

    Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary **Job...


  • Pretoria, South Africa Dungbtle Full time

    _**Introduction**_ Our office in the Centurion/Midrand area is looking for an Sales Support Administrator for its Southern Africa business. The company specialises in software development and supply chain services for the industrial, construction and mining industries. The main function of this position is to support the sales and management team to grow...


  • Pretoria, South Africa People Dimension Full time

    Duties: Office Administration support to Sales & Events departmentSecretarial duties including drafting correspondence, typing, maintaining filing system, organizing diary with internal & external meetings with relevant people.Dealing with incoming correspondence, answer and respond or re-direct items wherever appropriate.Assisting with events/project...


  • Pretoria, South Africa Status Asset Management Full time

    Position: Investment Sales Specialist Location: Pretoria  Are you all about client services and addressing customer concerns? Are you a fantastic salesperson with the ability to meet deadlines? Do you love working with people and ensuring they feel heard? Then raise your hand because we’re HIRING! This role plays an integral part in our team, as you are...