Sales Support Consultant

2 weeks ago

Pretoria, South Africa Absa Bank Limited Full time

Bring your possibility to life Define your career with us
- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary

**Job Description**:
Key accountabilities

Accountability: Portfolio Support
- Log compliments and complaints on CCP (including Fraud incidents)
- Remediate faulty securities, outstanding KAMLS and manage FICA listings on existing portfolio
- Finalize outstanding HOC within own portfolio
- Facilitate temporary resident approvals and completion of any requests to finalize the transactions
- Attend to PEPs and high risk customer accounts managed in line with Credit Lending and compliance principles
- Maintain continuous feedback to Private Wealth Bankers on a minimum daily basis on all outstanding/pending matters
- Assist with client requests including AVAF, Home loans, and Credit Card and follow up as necessary
- Perform 2nd tier quality checking for documents to be sent to Customer Middle Office (CMO)
- Dispatch documents to CMO for quality checking
- Obtain client documents for walk-in clients and Private Wealth Banker visits
- Forward requests to Sales Processing and Fulfilment and maintain benchmark norms
- Attend to walk-in clients and fully support Bankers in taking full ownership of all NON-SALE activity
- Manage Queries sent to Private Assist and ensure resolution and attend to all out of scope queries

Accountability: Portfolio Analytics and Sales
- Prepare client interview pack as per agenda set by Banker for meeting
- Monitor client portfolio activity as per daily, weekly and monthly reports
- Identify opportunities for up
- sell and cross
- sell of products (within regulatory compliance) and refer to Banker via LRS
- Assist in facilitating and promoting Sales and other campaigns (internal and
- National) in customer interaction
- Analyze documentation to ensure adherence to Client Value Proposition and product offering
- Interact with internal stakeholders for holistic solutioning of clients’ needs and manage internal stakeholders in terms of the Service Level Agreements
- Conduct pre credit assessment and Post Sales Reviews to ensure effective end to end finalization of all related transactions
- Ensure maintenance and updating of LRS system
- Assist with client contact plan as per business processes (i.e. contact clients as specified by the relevant Bankers)
- Conduct a welcome call to clients post on-boarding and where business is fulfilled (i.e. new AVAF account opened, update Card as proof of call)

Accountability: Credit Decisions and Risk Monitoring
- Draw client enquiries and obtain any outstanding information
- Finalize credit and financial checks in line with the requisite norms and standards
- Support the bankers in overall monitoring of the portfolio from a risk perspective
- Monitor referral listings daily and liaise with bankers to finalize
- Conduct portfolio reviews on lending products
- Ensure optimal pricing on clients’ accounts for best non-interest revenue (and identify opportunities for new business)
- Ensure that external home insurance vetting is managed within business processes and practice notes guidelines

Accountability: Suite Administration
- Support monthly/quarterly/half-yearly checks e.g. collateral / cards
- Provide weekly feedback to the management team on quality and SLA adherence (Stakeholder SLA Management and Productivity SLA management (turnaround times)
- Perform Back Office Teller processing including processing of journals
- Participate in Basel reporting and related administration
- Provide support in respect of opening and closing procedures if required
- Act in the role of OHS (First Aid, Fire Marshall etc) if required
- Action adhoc requests within the scope of the function to “make the lives of our internal and external customers easier”

Accountability: Personal Development
- Continuously upskill oneself on Products, system enhancements, compliance and/or regulatory requirements in order to adhere to the required quality standards to provide a world-class service.
- Keep abreast of updates (circulars, bulletins and manuals) as well as policies and procedures within the Private Banking environment, on a daily basis.
- Develop knowledge and skills identified in the MyContribution Individual Development Plan as required.
- Demonstrate the willingness and ability to perform to the very best levels to ensure personal alignment to Absa’s Values and Vision.

Education

Higher Certificates and Advanced National (Vocational) Certificates: Business, Commerce and Management Studies (required)
- Absa Bank Limited reserves the right not to make an appointment to the post as advertised_

  • Sales Support Administrator

    Found in: beBee S ZA - 4 weeks ago

    Pretoria, South Africa Jobking Full time

    Our client, a well-known financial institute, in the Pretoria area is urgently seeking a Sales Support Administrator. Description Duties (will include but not limited to): Ensure full support is given to the Sales Consultants with regard to home loan applications and client service Ensure all client and consultant needs are met Alignment to business...

  • Sales Support Administrator

    Found in: beBee S ZA - 2 weeks ago

    Pretoria, South Africa Jobking Full time

    Our client, a well-known financial institute, in the Pretoria area is urgently seeking a Sales Support Administrator. Description Duties (will include but not limited to): Ensure full support is given to the Sales Consultants with regard to home loan applications and client service Ensure all client and consultant needs are met Alignment to business...

  • Sales Support Administrator

    Found in: beBee jobs ZA - 1 week ago

    Pretoria, Gauteng, South Africa Jobking Full time

    Our client, a well-known financial institute, in the Pretoria area is urgently seeking a Sales Support Administrator.DescriptionDuties (will include but not limited to):Ensure full support is given to the Sales Consultants with regard to home loan applications and client serviceEnsure all client and consultant needs are metAlignment to business...

  • Sales Consultant

    Found in: Whatjobs ZA C2 - 4 days ago

    Pretoria, City of Tshwane Metropolitan Municipality, Gauteng, 0126, South Africa BizGro Sales Placments Full time

    A leading fresh fruit & veg Sales Consultant has a vacancy. This post is ideal for a young, dependable & dynamic sales Lady. The post is a Pretoria, Gauteng based position. Appropriate Candidate will ~ ·       have a strong sales personality ·       be a well groomed individual ·       3+ years in calling on the Pretoria FMCG market...

  • Installation and Support Consultant

    Found in: beBee jobs ZA - 1 week ago

    Pretoria, Gauteng, South Africa Adapt IT Holdings Full time

    Adapt IT Holdings's job vacancy, Career and RecruitmentJob title : Installation and Support Consultant – PMS (Midrand) jobs in GautengJob Location : Gauteng, Deadline : April 18, 2024Quick Recommended LinksJobs by LocationJob by industries Job descriptionResponsibilitiesUnderstand and effectively presents and delivers presentations on the suite Oracle...

  • Payroll Support Consultant

    Found in: Whatjobs ZA C2 - 4 days ago

    Pretoria, South Africa Dante Personnel Full time

    Minimum requirements: Must have Grade 12 At least 5 years working experience in a similar role Duties will include the following: Providing technical and payroll support to clients Report-writing and customization of reports Payroll support and administration Installing software on site via Teamviewer Client consultation Testing of new software versions...

  • Payroll Support Consultant

    Found in: Talent ZA 2A C2 - 2 weeks ago

    Pretoria, South Africa Dante Personnel Full time

    Minimum requirements: Must have Grade 12At least 5 years working experience in a similar roleDuties will include the following:Providing technical and payroll support to clientsReport-writing and customization of reportsPayroll support and administrationInstalling software on site via TeamviewerClient consultationTesting of new software versions and...

  • Payroll Support Consultant

    Found in: Adzuna ZA B C2 - 1 week ago

    Pretoria, South Africa Adzuna ZA B C2 Full time

    Minimum requirements: Must have Grade 12At least 5 years working experience in a similar roleDuties will include the following:Providing technical and payroll support to clientsReport-writing and customization of reportsPayroll support and administrationInstalling software on site via TeamviewerClient consultationTesting of new software versions and...

  • Retail Sales Consultant

    7 days ago

    Pretoria, South Africa She Recruits Full time

    **Skills and experience required**: At least 2 years + sales experience in the retail environment. Stock Management experience required Interior Décor/Homeware experience /Design will be advantageous Sales and target driven Strong interest in interior design and décor Must be able to work independently and be a self -starter Showcase a high level of...

  • Sales Consultant

    2 days ago

    Pretoria, South Africa CTU Career Chatz Full time

    **Job Summary** Sales: Part time programmes: The role of a career consultant for the part time programmes: Relationship building; Researching the market and related products; Presenting the product or service in a structured professional way face to face marketing. B2C sales involve direct selling to the consumer or end user as well as small medium...

  • Internal Sales Consultant

    Found in: Talent ZA C2 - 2 weeks ago

    Pretoria, South Africa Omega HR Solutions Full time

    Are you passionate about delivering exceptional customer service in a dynamic and exciting environment? Join this team as an Internal Sales Consultant at their vibrant outdoor leisure company, where you will play a pivotal role in supporting the external sales team and providing top-notch service to clients.Key Responsibilities:Collaborate closely with...

  • Internal Sales Consultant

    Found in: Talent ZA 2A C2 - 2 weeks ago

    Pretoria, South Africa Omega Human Capital Full time

    Are you passionate about delivering exceptional customer service in a dynamic and exciting environment? Join this team as an Internal Sales Consultant at their vibrant outdoor leisure company, where you will play a pivotal role in supporting the external sales team and providing top-notch service to clients.Key Responsibilities:Collaborate closely with...

  • Internal Sales Consultant

    Found in: Adzuna ZA B C2 - 2 weeks ago

    Pretoria, South Africa Adzuna ZA B C2 Full time

    Are you passionate about delivering exceptional customer service in a dynamic and exciting environment? Join this team as an Internal Sales Consultant at their vibrant outdoor leisure company, where you will play a pivotal role in supporting the external sales team and providing top-notch service to clients.Key Responsibilities:Collaborate closely with...

  • Sales and Implementation Consultant

    2 days ago

    Pretoria, South Africa Recruitforce Group Full time

    Our client, a managed care organisation based in Pretoria is looking for a Medscheme Sales and Implementation Consultant. This is an equal opportunity organisation with various businesses and/ or subsidiaries that service clients in the medical scheme and insurance industries. Position: Sales and Implementation Consultant Reporting to: Head of Sales and...

  • Sales and Implementation Consultant

    2 days ago

    Pretoria, South Africa RecruitForce Full time

    Our client, a managed care organisation based in Pretoria is looking for a Medscheme Sales and Implementation Consultant. This is an equal opportunity organisation with various businesses and/ or subsidiaries that service clients in the medical scheme and insurance industries. **Position**:Sales and Implementation Consultant **Reporting to**: Head of...

  • Sales Consultant

    7 days ago

    Pretoria, South Africa Talent Evolution Full time

    Our client is seeking a highly motivated and results-driven sales consultant to join our dynamic sales team. As a sales consultant, you will be responsible for prospecting potential clients, and closing sales through effective sales techniques. This role requires exceptional communication skills, a persuasive demeanour, and the ability to work in a...

  • Sales Consultant in Store

    2 days ago

    Pretoria, South Africa Smollan Full time

    We're on the lookout for a Sales Consultant in Pretoria East - Menlyn Mall As a Sales Consultant, you will be responsible for: - Administration - In-store Sales and Marketing - Customer Satisfaction and Service - 2-3 years’ experience in Retail Sales Environment, preferably within the Telecommunications Industry - Matric (Grade 12) - Sales acumen -...

  • Sales Consultant

    1 week ago

    Pretoria, South Africa Dante Personnel Full time

    Gauteng, Pretoria East - (Market related) Our client in the Vehicle Industry is looking for a knowledgeable Sales Consultant to join their team in Pretoria East **Minimum requirements**: - Minimum of 2 years marketing experience in the Vehicle Industry - Target driven and the ability to identify new business - Computer literate and must be very strong in...

  • Sales Consultant

    Found in: Adzuna ZA B C2 - 21 hours ago

    Pretoria, South Africa Adzuna ZA B C2 Full time

    Job SummarySales: Part time programmes: The role of a career consultant for the part time programmes: Relationship building; Researching the market and related products; Presenting the product or service in a structured professional way face to face marketing. B2C sales involve direct selling to the consumer or end user as well as small medium...

  • Sales Consultant

    Found in: Talent ZA C2 - 2 days ago

    Pretoria, South Africa CTU Career Chatz Full time

    Job SummarySales: Part time programmes: The role of a career consultant for the part time programmes: Relationship building; Researching the market and related products; Presenting the product or service in a structured professional way face to face marketing. B2C sales involve direct selling to the consumer or end user as well as small medium...