Fuel Station Manager

The Fuel Company (TFC) has a vision of becoming the market leader in the independent fuel retail sector in South Africa. TFC is customer driven and its value proposition is to consistently deliver fuel, convenience retail and quick service food within a clean and secure environment. TFC has a broad customer base including the general public, the transport and agricultural sector, as well as national and local government.
**Job Specification**:
Reporting into the Regional Manager Operations, the incumbent would be responsible for managing a fuel and convenience store, which includes overseeing sales, staff, and inventory.

**Minimum Requirements**:

- National Diploma in Retail, Business Administration, Commerce, Accounting, or related field
- 4+ years’ experience retail sales with proven track record in fuel industry
- 4+ years’ successful experience in fuel and convenience store management
- Extensive knowledge of inventory control
- Ability to effectively communicate and/or negotiate with high level of proficiency
- Excellent MS office skills and knowledge of Point of sale systems

**Key performance indicators include**:
**Growth**
- Ability to execute in a diverse environment by building a deep understanding of the company's products and consumers to develop narratives that translate those concepts to broad consumer audiences and customer experiences.
- Delivering messaging, communications, and programs that inform, influence, and inspire customers.
- Work with key internal role-players to brainstorm content ideas, in line with the company’s strategy and in support of various brand initiatives to ensure customer growth (value and number)

**Optimisation**
- Manages financial and statistical records, including budgets and month end reports
- Handles customer complaints and inquiries
- Supervises stock control and pricing policies
- Maximizes profitability to meet sales goals and targets
- Ensures compliance with safety and health regulations
- Arranges promotional displays and materials

**Leveraging Culture & Diversity**
- Ability to lead a high impact team and collaborate with different stakeholders
- Building trusting relations and inspire relations amongst the internal and external stakeholders.

***Digital Transformation**
- Driving the automation/optimization of digital processes and inventory control platforms
- Develop consumer-facing content across a variety of segments to publicise the company's products & brands.

**Key leadership attributes**
- The incumbent would need to have t_**_he ability to progress and add continuous incremental value - having impact_**
- Dealing with complexity
- Sound pragmatic judgement
- Self - awareness
- Achievement orientation