Operations Administrator

2 weeks ago


Worcester, South Africa Fidelity Services Group Full time

A position exists for an Administrator stationed at the Worcester Branch and will report to the Brach Manager. The overall purpose of this position is to assist with the daily operations of the Branch.

**Minimum Requirements**:

- Minimum Matric Certificate
- Previous experience in Branch Administration an advantage
- Proficiency in MS Word and Excel
- Computer Literate
- Strong administration and organization skills
- Strong planning, leadership as well as good interpersonal and communication skills are essential
- Good interpersonal communication and client liaison skills
- Own transport essential

**Key Performance Areas: (not totally inclusive)**:

- Follow up/ manage diary of Branch Manager
- Typing of weekly and Monthly reports and as per management request
- Assisting and resolving Branch and Clients queries; Telephonically and electronically
- Filling of all relevant documentation (Numerically and Alphabetically)
- General Office duties and assistance
- Assisting management with their duties as requested
- Fleet, fuel and company fleet management
- Capturing payroll orders on the Payroll system
- Assisting management with the HR portal
- Issuing of PO and Capex’s
- Ordering of monthly stationery and refreshments
- Keep record of Polygraph Examinations
- Processing of clients funds
- Treasury balancing
- Float checks
- Management of staff members
- Accepting overall responsibility for the center and its performance
- Time and attendance
- Daily stocks

**Other personality attributes**:

- Must be pro-active, highly organized, energetic and innovated
- Ability to work under pressure
- Ability to work without supervision
- Strong interpersonal and communication skills
- Ability to liaise professionally with clients and personnel at all levels
- Attention to detail

**Core Competencies**:

- Teamwork
- Self-development
- Good communication skills

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._



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