Customer Service Administrator

The Service Coordinator plays a pivotal role in ensuring the smooth operation of our service department. This position involves managing a team of 8 Service Technicians located in Durban, Gqeberha, and Cape Town. The successful candidate will possess excellent communication skills, as they will be responsible for engaging with customers and coordinating...

The Service Coordinator plays a pivotal role in ensuring the smooth operation of our service department. This position involves managing a team of 8 Service Technicians located in Durban, Gqeberha, and Cape Town. The successful candidate will possess excellent communication skills, as they will be responsible for engaging with customers and coordinating...

**Roles and Responsibilities** - Receive service jobs from clients and allocate them to the Service Technicians. - Utilise the ERP system, 4Flow, to manage service requests and track technician assignments. - Generate and maintain service reports to document completed work and provide insights for improvement. - Proactively plan and schedule upcoming...

**Customer services consultants, will be offering assistance to customers to ensure they find the right service**. Communicating with customers by email, phone. Investigating and solving customer problems. Ensure and responsible for accurate activations, reactivations and Car applications.

**KEY PERFORMANCE AREAS** **1. Provide Support to Stakeholders** 1.1. Provide day to day Tier1 service desk support by responding to support queries telephonically or via computer chat; 1.2. Follow up with clients on the logged queries; 1.3. Setup and prepare boardroom equipment for meetings; 1.4. Maintain a high degree of customer service for all support...

Are you ready to embark on an exciting journey in the dynamic world of sales and marketing? A highly successful and reputable Sales and Marketing Company, nestled in the heart of Johannesburg in Randburg, is seeking individuals to join us as Customer Service Consultants!We're on the lookout for driven, resilient, and dedicated individuals with a "can do"...

**Purpose of the position**: To assist Client’s in securing the correct KBC Training Course for their needs. Scheduling and Processing Booking Enquiries in advance to enable efficient management of Training Resources throughout the Company. To promote a positive image of KBC as the first point of client contact **Main Responsibilities**: - Provide...

Are you ready to embark on an exciting journey in the dynamic world of sales and marketing? A highly successful and reputable Sales and Marketing Company, nestled in the heart of Johannesburg in Randburg, is seeking individuals to join us as Customer Service Consultants! We're on the lookout for driven, resilient, and dedicated individuals with a "can do"...

**Job Title**:Investor Line Agent**                               Â** **Melrose Arch/Randburg** **6 month Fixed term contract            ;                   Â**  **Job Purpose**: **Job Objectives**: - Provide clients with...

**Job Title**:Investor Line Agent**                               Â** **Melrose Arch/Randburg** **                 Fixed term contract            ;                  Â**  **Job Purpose**: **Job...

**Customer Service Fixed Term Contract Position** **2-month** Contracts based in Randburg** **To Start ASAP** **Main Purpose of Position**: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be...

Ready to Escape the Mundane? Join iOCO Infrastructure Services for a Journey Beyond Work. We are currently seeking a dedicated and customer-focused individual to join our team as a Customer Service Engineer I. The successful candidate will play a vital role in providing technical support, troubleshooting, and ensuring a positive customer experience.What...

Customer Service Fixed Term Contract Position Contract based in RandburgTo Start ASAPMain Purpose of Position:The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct...

Customer Service Fixed Term Contract Position Contract based in Randburg To Start ASAP Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to...

**Position summary**: **Industry**:IT & Internet**Job category**:Administration**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**About our company**: **Introduction**: **Job description**: - Establishing, building, and maintaining relationships with our various partners. - Complete administrative tasks, feedback,...

Dealership Service Advisor - Johannesburg NorthA fast growing motor vehicle brand is currently looking for a Service Advisor to join their growing team. Requirements:Reside in the Jhb North OR West Rand of Gauteng Automotive knowledge and experience in the same roleDrivers licenseDuties:Customer Interaction: Greeting customers, scheduling service...

**Listing reference**: 016499**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Randburg - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - To ensure service excellence at the point of sale by...

**Listing reference**: click_015128**Listing status**: Online- **Position summary** **Industry**:Wholesale & Retail Trade - **Job category**:Other: FMCG, Retail, Wholesale and Supply Chain**Location**:Randburg - **Contract**:Permanent**Remuneration**:Market Related - **EE position**:Yes**Introduction** - To ensure service excellence at the point of sale by...

Job Description Provide efficient and effective administration support to ensure the smooth running of a functional area - Managing costs / expenses within approved budget to achieve cost efficiencies - Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions - Resolve all customer queries...

**Inherent requirements**: - Matric - Computer literate (MS Office) - Experience in General office administration - Proficient typing Skills - Excellent communication skills (both verbal and written) - Customer service skills **Duties and responsibilities**: - Provide information regarding products and services offered by KBC - Provide information with...