Customer Service Engineer I
Found in: Talent ZA 2A C2 - 2 weeks ago
Ready to Escape the Mundane? Join iOCO Infrastructure Services for a Journey Beyond Work. We are currently seeking a dedicated and customer-focused individual to join our team as a Customer Service Engineer I. The successful candidate will play a vital role in providing technical support, troubleshooting, and ensuring a positive customer experience.
What you’ll do:
- Onsite and Remote User Support to Client.
- General maintenance to office/boardrooms.
- VIP User Support.
- Diagnose Hardware issues.
- Reload.
- Machines.
- Network Support.
Your Expertise:
- 5 + Years practical in-service delivery; desktop support; generalist.
- Basic Server Support.
Qualifications Required:
- Grade 12
- A+, N+
- Soft Skills
- ITIL is advantageous
- Mobility Support
- MCSE
- HP Hardware Certifications is advantageous
Other information applicable to the opportunity:
- Location:Â Randburg
- Work Environment: Onsite (open plan office)
- Physical:Â Demands Sitting
- Travel:Â No travel required
Why work for us?
- At iOCO, we believe anything is possible with modern technology we are continuously pushing the boundaries of innovative solutions across multiple industries using an array of technologies. 
- Our culture of continuous learning will ensure that you will have all the opportunities, tools, and support to hone and grow your craft. 
- By joining IOCO you will have an open invitation, a place where you will be able to connect and learn from your peers by sharing ideas, experiences, practices, and solutions. 
- We encourage diversity and work culture; and Setting U up for Success #SuuS.
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