Business Support Specialist-1

7 months ago


Johannesburg, South Africa FirstRand Full time

Job Description

Research and development of growth opportunities within existing portfolios to unlocking new revenue opportunities
- Increased growth and volumes through successfully obtaining business opportunities
- Manage costs / expenses within approved budget to achieve cost efficiencies
- Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
- Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
- Identification of new lead opportunities within industries not previously pursued to be shared with the industry
- Comply with governance in terms of legislative and audit requirements
- Manage Online Research as a project within various industry portfolio's with suitable reporting, access to information and monitoring of results and to proactively change of process if the required results are not being achieved
- Update systems with client information e.g. Siebel Pipeline, revenue reporting by inputting and assisting with creation of client presentations and supporting documentation to enable the Banking Specialist
- Identify and define specific tools or processes including standard MIS extracts and industry trends to enable tangible results to be provided to Banking Specialists
- Manage own development to increase own competencies.

Role Requirements:
Minimum of NQF level 5 qualification

Understanding Home Loans Product

Systems knowledge is a requirement.

3 - 5 years related experience within a Home Loans area

LI-DG2

Job Details

Application Closing Date

02/03/24



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