Port & Shopping Expert
3 months ago
***:**Key Responsibilities**:
***
- **Act as a brand ambassador for the company, providing guests with exceptional customer service and promoting the company's products and services**
***
- **Develop and maintain relationships with local vendors and businesses in each port of call to ensure a variety of shopping options for guests**
***
- **Conduct research on each port of call to identify the best shopping opportunities and create shopping guides for guests**
***
- **Host shopping seminars and presentations on board the ship to educate guests on the best shopping deals and products in each port**
***
- **Organize and lead shopping excursions for guests, providing them with personalized shopping experiences**
***
- **Assist guests with any shopping-related inquiries and provide recommendations based on their preferences and needs**
***
- **Monitor and maintain inventory levels of onboard shopping areas, ensuring a diverse and well-stocked selection of merchandise**
***
- **Collaborate with other departments, such as entertainment and marketing, to promote shopping events and activities on board the ship**
***
- **Stay up-to-date on the latest trends and products in the retail industry to provide guests with the most current and relevant shopping information**
***
- **Adhere to all company policies and procedures, as well as safety and security regulations.**
*** Qualifications**:
***
- **High school diploma or equivalent, with a minimum of 2 years of experience in retail, sales, or customer service**
***
- **Strong knowledge of the retail industry and current shopping trends**
***
- **Excellent communication and interpersonal skills, with the ability to interact with guests from diverse backgrounds**
***
- **Proven ability to provide exceptional customer service and handle guest inquiries and complaints in a professional and efficient manner**
***
- **Ability to work in a fast-paced and dynamic environment, with a positive and flexible attitude**
***
- **Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines**
***
- **Proficient in Microsoft Office and other relevant software programs**
***
- **Fluent in English, with additional languages considered an asset**
***
- **Must be able to travel and work on a flexible schedule, including evenings, weekends, and holidays.**
**Working Place**:
**Cape Town, South Africa**:
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