Night Shift Sales and Service Specialist- V2608a
3 weeks ago
**Are you ready for your next challenge?**
**Are you looking for an exciting new opportunity?**
**If so, read on**
With a team of over 410,000+ interaction experts serving a 140 countries speaking over 300 Languages and dialects, Teleperformance are the worldwide leader in delivering an outstanding customer experience.
We are currently going through an incredibly exciting time and as we continue to grow our business as the Top BPO Operator in South Africa. we have an excellent opportunity for enthusiastic, passionate and driven Inbound Customer Sales and Service Advisors to join our team.
Teleperformance offers a fun, people centric working environment where we will fully support you and your career progression. You will receive a competitive basic salary with excellent benefits, detailed below.
**The Benefits**:
- Salary of UP to R9000 (depending on experience)
- Achievable performance related bonus opportunities up to 26% of your basic salary (attendance and KPI achieving dependent)
- A fabulous, newly refurbished, modern working environment
- Primary Healthcare (after 6 Months)
- Provident Fund with equal Employers contribution (after 6 Months)
- Employee Assistance Programme
- Free door to door transport for evening shifts after 7.00 pm
- Additional Transport Allowance paid mid-month
- In-depth product and US ‘cultural based’ training
- Genuine career development opportunities
- Experience delivering service / sales for a US Telecommunications company
- A minimum of 6- 12 months sales/ Customer service experience (essential)
- An excellent command of the English language (grammar, pronunciation, pace and voice clarity)
- Exceptional communication skills
- Driven with a passion to succeed in a fast paced environment
- Confident and engaging individual with the ability to build exceptional rapport with customers
- Ability to deliver an outstanding customer experience, profile customers and match products to individual needs
- Computer literate with the ability to ‘type and talk’
- Target driven and self-motivated in order to meet and exceed both team and individual project targets
- Please note: In order to be considered for this role you must be able to provide 2 valid reference and pass a Criminal and Credit record check._
**Benefits**:
- Bonus scheme
- Private medical/dental insurance
- Wellness programs
- Subsidized commuter solution
Pay: R8 000,00 - R8 500,00 per month
**Education**:
- High School (matric) (required)
**Experience**:
- Call Centre Telecommunications: 1 year (required)
- BPO call centre: 1 year (required)
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