Client Project Manager

4 months ago

Johannesburg, South Africa NTT Full time

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

The Client Project Manager leads and directs concurrent client projects classified as standard or complex. The primary responsibility of Client Project Managers will be to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations (whether internal to NTT or into the client's support operations).

**Working at NTT**

**Key Roles and Responsibilities**:

- Leads and directs concurrent standard or complex projects and in the case of programme management, ensure the management of multiple related projects directed towards a common objective
- Engages with stakeholders to deliver projects from original concept through final implementation
- Ensures client satisfaction and manage escalations, acting as a single point of contact to the client
- Ensures that the project/programme delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction
- Manages the delivery of the project/programme, including rigorous scope control and change management
- Ensures client satisfaction and manage escalations, acting as a single point of contact to the client
- Documentation and management of risks and issues
- Ensures clear and concise communications to all stakeholders
- Provides pre-sales support by working with sales teams to scope and cost a project or programme solution which includes the completion of a proposal. This may include Client presentations of our delivery approach as part of a tender process
- Identifies opportunities and influences the sale by conducting a business conversation with the client positioning NTT Ltd consulting and technical services offerings
- Coordinates activities of the project teams through task delegation, resource assignment and programme management

**Knowledge, Skills and Attributes**:

- Strong project management skills, including the ability to plan, organize, and execute projects from initiation to completion
- Ability to establish strong relationships with internal stakeholders and external clients
- Excellent client-centricity skills and ability to work at client sites
- Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately
- Excellent written and verbal communication skills
- Excellent team-building skills and ability to work in high-pressure environments
- Ability to manage urgent and complex tasks simultaneously
- Good business acumen and commercial skills
- Passionate, strong initiative, self-driven with a commitment to succeed
- Good influencing ability whilst taking a collaborative approach
- Decisive with good attention to detail ability
- Ability to promote project services to both internal stakeholders and external clients
- Competent in project change management
- Familiarity with the industry, domain, or technology related to the client's project
- Strong problem-solving and analytical skills to identify and address issues that may arise during project implementation

**Academic Qualifications and Certifications**:

- Project Management degree or equivalent with a relevant related experience
- Relevant project management certifications preferably PMP
- ITIL certification is preferable

**Required Experience**:

- Seasoned project management experience preferably in a multinational professional services environment
- Seasoned client engagement experience
- Demonstrated understanding of the project life cycle
- Demonstrated competency in project change management
- Seasoned experience managing expectations when balancing alternatives against business and financial constraints

**Skills Summary**

Business Acumen, Cost Management, IT Infrastructure Management, Project Management, Quality Assurance (QA), Resource Management, Software Systems, Systems Integration, Writing Technical Documents

**What will make you a good fit for the role?**

**Workplace type**:
Hybrid Working

**Equal Opportunity Employer**

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, natio

  • Project Manager

    1 week ago

    Johannesburg, Gauteng, South Africa Project Link Full time

    Job Title: Senior Project ControllerProject Link is seeking a highly skilled Senior Project Controller to join our team in Botswana, Jwaneng.Job Summary:We are looking for a seasoned project control professional to lead the development and maintenance of project schedules, budgets, and forecasts. The ideal candidate will have a strong analytical mindset,...

  • Project Manager

    1 week ago

    Johannesburg, South Africa Project Link Full time

    Job Title: Project ManagerLocation: Botswana, Jwaneng Job Type: 36 mont Contract (Full-Time)Primary Industry: MiningJob Duties:Develop and implement project plans, including defining project scope, goals, and deliverablesLead project teams, assign tasks, and ensure timely completion of project milestonesMonitor project progress, identify and address...

  • Project Manager

    4 weeks ago

    Johannesburg, South Africa Project Link Full time

    Job Title: Project ManagerLocation:Gauteng, Johannesburg Metro, JohannesburgJob Type:Contract, expected to work full-time hoursPrimary Industry:ConstructionJob Duties:Planning and overseeing construction projects from start to finishManaging project budgets and timelinesCoordinating with architects, engineers, and subcontractorsEnsuring compliance with...

  • Project Managers X 4

    4 months ago

    Johannesburg, South Africa Project Management Connection Full time

    **Inherent requirements**: - Matric - 7 to 8 years of experience in a similar industry and / or role - Skilled in Microsoft Excel, Word, and PowerPoint (Advanced) - NQF level 7 qualification in project management or a similar field **Preferred requirements**: - Strong written and verbal communications skills - Commitment to excellence, outstanding work...

  • Client Project Manager

    4 months ago

    Johannesburg, South Africa NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

  • Project Administrator

    1 week ago

    Johannesburg, South Africa Project Link Full time

    Job Title: Project AdministratorLocation: Botswana, JwanengJob Type: 36 Month Contract, expected to work Full-Time hoursPrimary Industry: MiningJob DescriptionJob Duties:Assist in the coordination and administration of project activitiesOrganise project documentation and maintain accurate recordsCommunicate with project team members and stakeholders to...

  • Project Planner

    1 week ago

    Johannesburg, South Africa Project Link Full time

    Job Title: Project PlannerLocation:Botswana, Jwaneng Job Type:36 month contract, Full-Time hoursPrimary Industry:MiningJob Duties:Develop and maintain project schedules using appropriate softwareCoordinate with project team members to ensure timely completion of tasksMonitor project progress and identify potential delays or issuesPrepare reports on project...

  • Project Controller

    1 week ago

    Johannesburg, South Africa Project Link Full time

    Job Title: Project ControllerLocation:Botswana, JwanengJob Type:36 month Contract, expected to work Full-Time hoursPrimary Industry:MiningJob Duties:Monitor and control project budgets, schedules, and resourcesPrepare financial reports and forecasts for project stakeholdersAnalyse project data to identify risks and opportunitiesCoordinate with project...

  • Senior Project Controller

    1 week ago

    Johannesburg, South Africa Project Link Full time

    Job Title: Senior Project ControllerLocation:Botswana, JwanengJob Type:36 Month Contract, expected to work Full-Time hoursPrimary Industry:MiningJob Duties:Develop and maintain project schedules, budgets, and forecastsMonitor project progress and performance to ensure adherence to timelines and budgetCoordinate with project managers, engineers, and other...

  • Junior Project Controller

    1 week ago

    Johannesburg, South Africa Project Link Full time

    Junior Project ControllerLocation:Botswana, JwanengJob Type:36 Month Contract, expected to work Full-Time hoursPrimary Industry:MiningJob Duties:Assist in the coordination and monitoring of project schedules, budgets, and resourcesProvide support in the preparation of project status reports and presentationsCollaborate with project managers to ensure timely...

  • Junior Project Planner

    1 week ago

    Johannesburg, South Africa Project Link Full time

    Junior Project PlannerLocation:Botswana, JwanengJob Type:36 Month Contract, expected to work Full-Time hoursPrimary Industry:MiningJob Duties:The Junior Project Planner will be responsible for assisting in the development, implementation, and monitoring of project plans within the mining industry.Duties include assisting with project scheduling, resource...

  • Senior Project Planner

    1 week ago

    Johannesburg, South Africa Project Link Full time

    Job Title: Senior Project PlannerLocation:Botswana, Jwaneng Job Type:36 Month Contract, expected to work Full-Time hoursPrimary Industry:MiningJob Duties:Develop and maintain project schedules, ensuring all key tasks and milestones are identified and trackedCollaborate with project team members to gather necessary information for project planningConduct...

  • Project Coordinator

    2 days ago

    Johannesburg, Gauteng, South Africa Project Management Connection Full time

    Job Title: Learning and Development Project AdministratorProject Management Connection is seeking a highly organized and detail-oriented Learning and Development Project Administrator to support the Industry Learning and Capacity building team with project and event administration and expertise.Key Responsibilities:Develop and manage project plans,...

  • Senior Client Project Manager

    3 months ago

    Johannesburg, South Africa Boardroom Appointments Full time

    **Key purpose**: **Duties and responsibilities**: - Plan, execute and monitor the Project - Manage Project Risks - Effectively identify, analyse, weigh and select action plans to counter risks affecting the project success (Risk response plan) - Aid team in identifying potential risks as and when the need arises - Successfully manage conflicts between...

  • Project Coordinator

    3 months ago

    Johannesburg, South Africa Project Management Connection Full time

    **Job Purpose**: - Assists Project Managers during the development of major projects from commencement to completion. Monitors progress of the development projects within his/her area of responsibility and assists the Project Manager with the documentation when necessary. - Key Stakeholder Management including Communication and Interaction - Internal:...

  • Client Service

    3 months ago

    Johannesburg, South Africa Breadbin Productions Full time

    Keeping on top of day-to-day trafficking of projects and managing of small post-production team. High attention to detail. Will be required to perform quality control and check all output of the company to ensure work is delivered on brief, on time and on budget. Needs to have great people skills and a fun easy going disposition as we have a really fun...

  • Learning and Development Project Administrator

    3 days ago

    Johannesburg, South Africa Project Management Connection Full time

    Overall job purpose:To support the Industry Learning and Capacity building team with project and event administration and expertise. The role will work on project close out for International Payments Conference 2023 (PIPC 2023), planning and creating workstreams for PIPC 2025. Planning, delivery and close out of Industry Awards 2023 and planning for Industry...

  • Electronic Payments Manager

    4 months ago

    Johannesburg, South Africa Project Management Connection Full time

    **Overall job purpose**: The key areas of responsibility entails managing the end-to-end operational value chain of the Payment Clearing House Participant Group (PCH PG) which includes - Management of the end-to-end PCH PG functions including members meetings, workshops agendas, priorities management, projects facilitation, incidents management (including...

  • Client Services Manager

    4 months ago

    Johannesburg, South Africa Believe Resourcing Full time

    Location: Sandton, Johannesburg **Salary**: R35,000 - R45,000 **Our Client**: A global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and Technology. **About The Role**: You will be responsible for planning, overseeing and leading projects from...

  • Client Manager

    4 months ago

    Johannesburg, South Africa WePlace Full time

    Our client, a Market Leader in Driver and Fleet Management is expanding and looking for a Client Manager to join their team. **Client** **Manager** As a client manager, you will be required to assist the company with the management of its clients. The role requires a dynamic individual whose primary role will be client management with ancillary roles of...