Quality Assessor

**Introduction**Role Purpose** - This role offers exciting and challenging opportunities and is aimed at a dynamic, performance-orientated, knowledgeable, and experienced individual who can deliver quality outputs in a high deadline and client-orientated environment. You will be required to work well within a team as well as on your own. An exciting...

A relevant qualification in Education, Training, or a related field on NQF 6 and higherAssessor and Moderator certification for NVC (New Venture Creation) qualification on NQF Level 2and NQF Level 4.Assessor and Moderator certification for Generic Management Qualification on NQF Level 4 and NQFLevel 5.Proven experience in facilitating and assessing skills...

A relevant qualification in Education, Training, or a related field on NQF 6 and higherAssessor and Moderator certification for NVC (New Venture Creation) qualification on NQF Level 2and NQF Level 4.Assessor and Moderator certification for Generic Management Qualification on NQF Level 4 and NQFLevel 5.Proven experience in facilitating and assessing skills...

A relevant qualification in Education, Training, or a related field on NQF 6 and higherAssessor and Moderator certification for NVC (New Venture Creation) qualification on NQF Level 2and NQF Level 4.Assessor and Moderator certification for Generic Management Qualification on NQF Level 4 and NQFLevel 5.Proven experience in facilitating and assessing skills...

Job DescriptionTo enhance the customer experience journey by quality assessing call centre interactions (calls, email, chat, other), enable low-risk and zero-surprises BAU and producing reports which tells the story of the customer experience journey.Actively engage stakeholders for information sharing purposes regarding quality findings and...

Job DescriptionThe main purpose of this position is to enhance the customer experience journey by assessing call centre interactions (calls, email, chat, other), enable low-risk and zero-surprises BAU and producing reports which tells the story of the customer experience journey. Actively engage stakeholders for information sharing purposes regarding quality...

You will be responsible for: Be active on all platforms in driving continuous learning, motivation, and key strategies Ensure trainees are properly equipped in training skills to meet business objectives Deliver presentations or training using acceptable methods and techniques Develop curriculum, learning objectives, and/or course materials Deal with...

Mechanical Fitter Assessor & Moderator - Goodwood, Cape Town Salary Depends on Experience Duties and Responsibilities:Plan and prepare teaching materials and learning outcomes.Assess and moderate student performance.Provide student support.Handle administrative tasks.Deliver quality training in various areas.Maintain training records and ensure...

Call Centre Quality Assessor/Team Manager Parklands NorthOur client, South Africas largest importer, manufacturer and supplier of mobility goods and aids for the elderly and our head office is located in the Rivergate Business Park in Parklands North. They advertise and sponsor programs extensively on DSTV to generate enquiries for their products. Their...

**Purpose of the role**: As a QA Manager at Moonspin you play a very important role in supporting the improvement of service quality offered by the Call Center to our players by leading the QA team effectively. This role requires you to be self-managed, flexible, show initiative, and lead by example. You will be responsible for building strong working...

Assessor/Marker/Moderator (high school) JB4215Cape TownMarket Related/ICWe are currently seeking a dynamic and experienced individual to join our team as an Assessor/Marker/Moderator. The successful candidate will play a key role in ensuring the quality and integrity of our assessment processes for National Qualifications Framework (NQF) and Sector...

Aircon & Refrigeration Assessor & Moderator - Goodwood, Cape Town Salary Based on Experience Duties and Responsibilities:Remove old HVAC equipment for new installations.Run pipe and duct systems.Read wiring diagrams.Understand refrigeration cycles and technical data.Conduct complex diagnostics, repairs, and replacements.Embrace the latest HVAC/R...

Mechanical Fitter Assessor & Moderator - Goodwood, Cape Town Salary Depends on Experience Duties and Responsibilities: Plan and prepare teaching materials and learning outcomes. Assess and moderate student performance. Provide student support. Handle administrative tasks. Deliver quality training in various areas. Maintain training records and ensure...

Job DescriptionThis role exists to be the head of our quality function, responsible for the delivery of this function for our client. The role is required to ensure that we deliver the best possible customer experience to any of our client’s customers who interact with a WNS employee and provide insights back to the operations on opportunities to improve...

Job DescriptionThe main purpose of this position is to lead a team of quality assessors in order to provide reports, feedback, analysis, insights and trends to stakeholders according to agreed standards. Deliver 'Next-Gen' Quality by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-surprises BAU. Ensure best use of...

Description & Key Result Areas: Coaching Provide guidance and mentorship to junior claims assessors Personal Effectiveness Accountable for managing own time effectively to meet service delivery needs Prioritise tasks and ensure high-quality output Makes increased contributions by broadening individual skills Collaborates effectively with...

Aircon & Refrigeration Assessor & Moderator - Goodwood, Cape Town Salary Based on Experience Duties and Responsibilities: Remove old HVAC equipment for new installations. Run pipe and duct systems. Read wiring diagrams. Understand refrigeration cycles and technical data. Conduct complex diagnostics, repairs, and replacements. Embrace the latest HVAC/R...

The QA auditor at IconAF is responsible for Evaluating and auditing Lead generation and sales calls, ensuring ultimate adherence to company policy and procedure. The role requires dedication to maintaining quality and precision in work is vital. Knowledge of international marketing regulations and rules will be an added advantage. **Responsibilities &...

JOB PURPOSE Support the claims handling philosophy and supply strategy by mitigating risk of vehicle spend (quantification, identification and validation of vehicle). All services are delivered against agreed service and functional standard. RESPONSIBILITIES Operations Management Carry out operational tasks by following established processes. This will...

To assist with and co-ordinate supervision and training of all basic learners / permanent staff To facilitate and assist Unit Managers with teaching To assist with quality assurance and maintenance of nursing standards - To assist and support the hospital with internal and external audits by professional bodies e.g. SANC, DOH, OHSC, ISO, TSSA To...