Hotel General Manager
5 months ago
**HOTEL GENERAL MANAGER - PRETORIA - Package Negotiable, incl. incentives and benefits**
Our client, an international Hotel Group are recruiting an experienced HOTEL GENERAL MANAGER for a renowned, busy Business and Leisure Hotel in Pretoria, known for their exceptional service, luxurious accommodations, and iconic status in the Hospitality industry. Their commitment to excellence has earned them a loyal clientele and a distinguished reputation both locally and internationally.
**Responsibilities**:
- Provide strategic leadership to the hotel management team, ensuring the implementation of effective operational strategies to achieve business objectives.
- Oversee all aspects of Hotel operations, including front office, housekeeping, food and beverage, and maintenance.
- Ensure exceptional guest experiences by maintaining high standards of service and hospitality throughout the hotel.
- Implement policies and procedures to enhance efficiency, productivity, and guest satisfaction.
- Monitor financial performance and budgetary compliance, taking proactive measures to optimize revenue and control costs.
- Foster a positive and collaborative work environment, motivating and empowering staff to deliver outstanding service.
- Lead by example, demonstrating professionalism, integrity, and a commitment to excellence in all interactions.
- Build and maintain relationships with guests, suppliers, and other stakeholders to promote the hotel's reputation and drive business growth.
- Stay abreast of industry trends and best practices, continuously seeking opportunities for innovation and improvement.
- Ensure compliance with relevant regulations, health and safety standards, and company policies at all times.
**Requirements**:
- Bachelor's degree in Hospitality Management or a related field
- Proven experience as a General Manager or similar leadership role in a luxury hotel environment.
- Strong business acumen and financial management skills, with the ability to analyze data, develop budgets, and drive revenue growth.
- Excellent communication, interpersonal, and problem-solving abilities.
- A hands-on approach to management, with the flexibility to adapt to changing priorities and circumstances.
- Knowledge of local market trends, customer preferences, and competitive landscape.
- Ability to inspire and motivate a diverse team to achieve common goals.
- Proficiency in Hotel management software and Microsoft Office Suite.
Our client is an equal opportunity employer and value diversity in their workforce.
**PLEASE DO NOT APPLY IF YOU DO NOT HAVE THE REQUIRED EXPERIENCE**
WHILST WE DO OUR BEST TO REPLY TO EACH APPLICATION, NON-COMPLIANCE WITH THE ABOVE REQUIREMENTS MAY BE CAUSE FOR OUR NON-RESPONSE
**Job Types**: Full-time, Permanent
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