Service Technician for Controls-fire and Security
5 days ago
**Job Details**
**What you will do**
Service Technician for Controls, Fire and Security will be reporting to Customer Service Manager, Africa. You will be supporting customers by executing the tasks of installation and commissioning of equipment, planned/unplanned maintenance, and repairs as well as servicing of JCI equipment as per Service Contracts/maintenance schedules. You will be mostly working on the customer’s site.Being the face of the company in the eyes of the customer, you will be holding a key role in the organization with the mission of providing excellent service to your clients.
**How you will do it**
As a Service Technician for Controls and Building Management Systems you will be responsible for completing site surveys, installing equipment, upgrading or refurbishing equipment where required, thoroughly testing all controls equipment to analyze faults and making sure equipment conforms to the system manual. You will be commissioning systems and equipment using standard configuration and commissioning tools. You will also be maintaining and repairing installed equipment, providing maintenance according to Service Contracts (bi weekly, monthly or annually), following preventative maintenance schedule, responding to call outs timeously, testing malfunctioning systems and components, identifying what needs to be repaired, troubleshooting and resolving problems effectively, providing feedback on failures and suggested improvements to customer and Client Service Manager/Technician Team Leader and bringing faulty equipment back to Johnson Controls while also completing the correct paperwork. You will be responsible for preparing the requested reports for Technician Team Leader and Client Service Manager.
**What we look for**
**Required**
- At least 2 years of experience at a similar position
- Matric certificate
- Qualified Artisan
- Minimum requirement N4/N5 Electrical Engineering, N4 Mechanical Engineering
- Preferred qualifications N6 national diploma in electrical engineering Light current
- Valid code B driver’s license
- PLC and VSD programming knowledge
- Experience in the HVAC industry
- Metasys /Tridium front end user experience
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