Administration Manager
2 weeks ago
**Introduction**
MMI Holdings Limited (MMI) is a South African based financial services group listed on the South African stock exchange, the JSE. The group operates in the market through several client-facing brands including Metropolitan and Momentum, South Africa’s number one cell captive insurer Guardrisk and wellness & rewards programme Multiply. MMI operates on the African continent, United Kingdom, and India through a direct presence, strategic partnerships and joint ventures.
**Role Purpose**
Responsible for the planning, management, and control of the administration department through operational execution of the client service strategy to ensure effective and consistent client experience.
**Requirements**:
- Establish productive operational relationships with key stakeholders in the various channels and administrative teams.
- Monitor and evaluate operational processes for quality and effectiveness and make adjustments as required.
- Manage a comprehensive client service function, ensuring timeous and accurate service delivery.
- Workflow management: Daily workflow management and effective resource planning. Identify and resolve problems related to workflow.
- Ensure adherence to Service Level Agreements and report on production statistics.
- Reporting: Deliver quality and meaningful reports on client service within agreed timeframes. Identify and report new trends in the market.
- Identify and report system related problems.
- Review performance targets in line with business objectives and realities in order to ensure optimal performance is maintained.
- Customer engagement/retention: Engagement/retention of clients within current portfolio.
- External Customer Satisfaction: Effective and consistent service delivery and support to external clients in line
with company values and TCF principles.
- Internal Collaboration: Effective and consistent service delivery and support to all internal clients.
- Use service practices which build rewarding relationships, encourage innovation and allow others to provide
exceptional client service.
- Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure
that client expectations are managed.
- Create a positive work climate and culture.
- Demonstrate exemplary leadership behavior, through personal involvement, commitment and dedication in
support of organizational values.
- Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are
actively shared between team members.
- Effectively manage performance within the team to ensure business objectives are achieved.
- Encourage innovation, change agility and collaboration within the team.
- Implement sound financial controls as well as monitor and manage expenditure relative to budget.
- Take responsibility for the unlocking of operational efficiencies.
- Implement risk management, governance, and compliance policies in own practice area.
- Manage governance and risk exposure liability.
- Ensure sound decision-making principles are applied to all business enquiries.
**Duties & Responsibilities**
- Matric
- Related qualifications/Degree
- 6-8 Years' experience in the financial services industry
- Must have Employee Benefits experience
- Must have 3 - 5 years team management experience
**Competencies**
- Business acumen
- Client commitment
- Drive for results
- Leads change and innovation
- Collaboration
- Impact and Influence
- Self -awareness and insight
- Diversity and inclusiveness
- Good communication skills
- Values driven
-
Administration Manager
18 hours ago
Centurion, Gauteng, South Africa Instacom Full timeInstacom reserve the right not to make an appointment to any advertised position. Preference is always given to existing Instacom employees, and the choice made is purely on merit and qualifications. Instacom – Instant Communications Solutions(Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the...
-
Administration Manager
3 weeks ago
Centurion, Gauteng, South Africa Dante Personnel Full timeMinimum requirements: Must have a Business Management degree At least 5 years administration AND management experience Must be fully bilingual in Afrikaans and English - Excellent verbal and written skills Compile monthly report to present to the CEO on the performance of the division Sound knowledge of sales administration and workflow requirements Sound...
-
Office Administration Manager
15 hours ago
Centurion, Gauteng, South Africa Instacom Full timeWe are looking for an experienced Office Administration Manager to join our team at Instacom. The successful candidate will be responsible for ensuring adherence to administrative governance and policies and regulations, providing input for department and strategic planning, and setting goals for the department.Key Responsibilities:Planning and coordinating...
-
Estate Administration Manager
1 day ago
Centurion, Gauteng, South Africa The Recruitment Council Full timeThe Recruitment Council is seeking a highly skilled Estate Administration Manager to join our team. This is an exciting opportunity for an experienced professional to take on a challenging role that requires expertise in estate administration, business interests, and tax knowledge.Key Responsibilities:Meet with interested parties to discuss and resolve...
-
Administrative Services Manager
15 hours ago
Centurion, Gauteng, South Africa Instacom Full timeWe are looking for a skilled Administrative Services Manager to join our team at Instacom. The incumbent will be responsible for managing departmental and support budgets monthly to ensure financial compliance and controlling departmental assets according to prescribed policies and procedures.Key Skills and Competencies:Excellent written and spoken English,...
-
Administrative Project Manager
6 days ago
Centurion, Gauteng, South Africa SSG Consulting Full timeJob Summary:We are seeking a highly skilled and experienced Project Administrator to join our team at SSG Consulting. As a key member of our project management team, you will be responsible for providing administrative support to our project managers and ensuring the smooth execution of projects.Duties and Responsibilities:Assist in the preparation of...
-
Administrative Services Manager
1 day ago
Centurion, Gauteng, South Africa E2E Staffing (PTY) LTD Full timeRole Description:The Administrative Services Manager at E2E Staffing (PTY) LTD is responsible for overseeing the administration of our facilities, ensuring they are well-maintained and safe for occupants.This role involves developing and implementing facility maintenance plans and schedules, managing vendors and contractors, and maintaining records of...
-
Administrative Services Manager
7 days ago
Centurion, Gauteng, South Africa AVBOB South Africa Full timeJob Title: Administrative Services ManagerAbout the RoleWe are seeking a highly experienced and skilled professional to join our team as an Administrative Services Manager. As a key member of our corporate affairs marketing department, you will be responsible for managing and controlling the financial transactions of the group, coordinating and facilitating...
-
Office Administrator Manager
5 days ago
Centurion, Gauteng, South Africa Red Ember Recruitment (PTY) Ltd Full timeOur client, a well-established company in Centurion, Gauteng, is looking for a highly organized and detail-oriented Office Administrator / Manager to join their team. The ideal candidate must have experience using Sage One and be comfortable handling a variety of administrative and operational tasks.Key Responsibilities:Managing supplier relationships...
-
District Administrative Manager
3 weeks ago
Centurion, South Africa RJPersonnel Full time3years The incumbent will lead a team of sales and technical coordinators in support of district activities. This role supports the broader district team in execution of their duties by enabling administrative effectiveness across a variety of processes. The position is also a customer facing position and it is expected that the incumbent assist the...
-
Administration, Facilities and Fleet Manager
2 weeks ago
Centurion, South Africa Ntiyiso Consulting Group Full time**Job Purpose** - The primary purpose of the Corporate Administration Manager role is to ensure the smooth and efficient operation of various administrative functions essential for the Group’s success. By overseeing the management of the business centre, maintaining high standards of office cleanliness and hygiene, managing the corporate fleet, and...
-
Administrator
2 weeks ago
Centurion, South Africa RAD Resources Full timeOur client in the wealth and investment industry is looking to employ a strong Office Administrator in Midstream, Centurion. Our client in the wealth and investment industry is looking to employ a strong Office Administrator in Midstream, Centurion. SKILLS - Strong computer skills (Excel, Outlook, Powerpoint, Word, various trading platforms, various...
-
Administrative Professional
2 days ago
Centurion, Gauteng, South Africa SSG Consulting Full timeJob OverviewWe are seeking an experienced Project Administrator to join our team at SSG Consulting in Pretoria.Key ResponsibilitiesProvide administrative support to the Project Manager and coordinate with clients and project teams.Draft and issue project proposals, RFPs, tenders, budgets, and preliminary schedules.Prepare project organization charts and...
-
Administrator
2 weeks ago
Centurion, South Africa Matina Group Full timeAdministrator for Micro SME (Software Development and Tender Applications) Company Overview: Job Summary: Key Responsibilities: 1. Office Administration: - Manage day-to-day office operations, including handling correspondence, filing, and record-keeping. - Ensure the office environment is organized and equipped with necessary supplies. 2. Project...
-
Administrator
3 weeks ago
Centurion, South Africa Niche Recruiting Full time**Salary is negotiable based on experience and listed requirements.** My client based in Pretoria is looking for an Administrator, this is a 12 month contract with a 3 month probationary period. There is a possibility that the contract can turn into a permanent role. **General**: - Prioritising, drafting and actioning correspondence - Maintaining...
-
Law Administration Manager Position
2 days ago
Centurion, Gauteng, South Africa Six Sense Consulting Full timeJob DescriptionWe are looking for a highly skilled and motivated individual to join our team as a Law Administration Manager.Key responsibilities include:Leading the Legal Administration department to ensure smooth day-to-day operations.Mentoring and guiding junior staff members to help them develop their skills and expertise.Collaborating with other...
-
Manager: Legal Administration
2 days ago
Centurion, Gauteng, South Africa Six Sense Consulting Full timeQualifications and Experience: Bachelor's Degree in Law or equivalent. Postgraduate in Law related qualification will be an added advantage. Relevant 6 - 8 years experience in a Legal Administration related environment of which 2 years must have been on a management/ supervisory level/ area of expertise. Please note that if you have not received a response...
-
Manager: Legal Administration
9 hours ago
Centurion, Gauteng, South Africa Six Sense Consulting Full timeQualifications and Experience: Bachelor's Degree in Law or equivalent. Postgraduate in Law related qualification will be an added advantage. Relevant 6 - 8 years experience in a Legal Administration related environment of which 2 years must have been on a management/ supervisory level/ area of expertise. Please note that if you have not received a response...
-
Payroll & Benefits Administration Manager
4 weeks ago
Centurion, South Africa RJPersonnel Full time5years - Designing a remuneration strategy, policy and solutions in collaboration with key stakeholders - Developing, maintaining and updating salary scales and models based on best practices - Implementing a job evaluation and grading process - Implementing and maintaining payroll processes and practices aimed at ensuring efficiency - Driving and monitoring...
-
Contract Administrator
23 hours ago
Centurion, South Africa Dante Personnel Full timeGauteng, Centurion - R350 000 - R450 000 Annually **CONTRACT ADMINISTRATOR needed URGENTLY** **GAUTENG** **R350 000 - R450 000 CTC** **Minimum requirements**: - Proven work experience as a Contract Administrator, Contract Manager, Project administrator or another relevant role, in a consulting environment - Familiarity with legal contracts - Familiarity...