Data Services Associate

5 months ago

Cape Town, South Africa Rep Data LLC Full time

Note: This is a 3 month fixed term contract which will be reviewed after the initial period. Any decision on extending the contract or converting the role to permanent will be based on both the operational requirements at the time and the incumbent's performance._

The Data Services Associate will take Rep Data’s Data Services business to the next level. Your role will report to the Director, Service Operations and you will support several Project Managers in their survey and data-related needs. You will be a vital part of helping us grow the brand new Data Services Team to meet the needs of our clients. You will be relied upon for your attention to detail and responsiveness in cleaning data for Rep Data Project Managers.**LOCATION AND SHIFT**- The shift for this position aligns with US business hours.- During training, the employee is expected to work US Central Time hours of 8am - 5pm CT (equating to 3pm - 12am SAT).
- After training, the employee can work with their manager to agree on one of the following shifts:

- 7am - 4pm CT (2pm - 11pm SAT Mar-Nov/3pm - 12am SAT Nov-Mar)
- 8am - 5pm CT (3pm - 12am SAT Mar-Nov/4pm - 1am SAT Nov-Mar)
- 9am - 6pm CT (4pm - 1am SAT Mar-Nov/5pm - 2am SAT Nov-Mar)
- 10am - 7pm CT (5pm - 2am SAT Mar-Nov/6pm - 3am SAT Nov-Mar)
- 11am - 8pm CT (6pm - 3am SAT Mar-Nov/7pm - 4am SAT Nov-Mar)

What you will do:

- Execute data validation, data cleaning, and data processing activities using advanced formulas with extreme attention to detail
- Analyze data and make recommendations for Quality Assurance using Microsoft Excel and other statistical software tools
- Structure, manipulate, and combine large and complex data sets
- Proactively provide recommendations for process improvements and efficiencies

What you bring:

- 1 year+ of experience in a similar position working with spreadsheet formulas and large data sets is preferred
- Native-like fluency in business English, with a wide knowledge of various professional terms from different industries
- Advanced knowledge of Microsoft Excel, including knowledge of advanced formulas, VLOOKUP, and pivot tables
- Survey scripting skills preferred (Qualtrics, Decipher, Sawtooth, etc.)
- An at-home fibre internet connection with a minimum speed of 20 Mbps is a requirement of the position
- Attributes:

- An energetic self-starter with a proactive attitude who can learn quickly
- Extreme attention to detail and ability to stay motivated during repetitive tasks
- Ability to complete and prioritize assigned duties within deadlines
- Excellent communication skills, both written and verbal including conveying technical information and requirements and understanding business goals
- Ability to thrive in an ambiguous environment with a high degree of autonomy
- Strong interpersonal skills and collaboration with others
- Positive energy and ability to handle stress in the face of challenges

What we offer:

- Competitive base salary
- Employer-provided medical stipend
- Flexible time off program
- Company-provided computer
- After conversion to permanent employee status: Eligible for company bonus program and company-provided UPS
- An opportunity to work with some of the best and brightest in the market research industry and drive large-scale innovation in restech (Research Technology)

About Rep Data

Rep Data consists of a group of experienced industry veterans looking to revolutionize the survey data and sampling process. Our clients include the world’s top management consultancies, market research agencies, and brands. Our mission is to make our clients’ research process easier and to be a reliable, repeatable data collection partner - for life
** **If you are passionate about delighting customers and simplifying the inherent complexities of data collection, we want to hear from you

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