Fine Dining Waiter/waitress

2 weeks ago


Cape Town, South Africa HotelJobs.co.za Full time

Kendrick Recruitment are seeking a highly skilled and experienced waiter/waitress to join our team at a fine dining restaurant located in Cape Town. The waiter/waitress will be responsible for providing exceptional service to our guests, ensuring their dining experience is nothing short of outstanding. This role requires a keen attention to detail, excellent customer service skills and the ability to work in a fast paced and dynamic environment.

**Duties and Responsibilities**:
Greeting guests with a warm and friendly demeanour and escorting them to their tables.
Presenting menus, answering questions about menu items and making recommendations.
Taking food and beverage orders accurately and efficiently, ensuring requests or dietary restrictions are communicated to the kitchen.
Serving food and beverages to guests in a professional and elegant manner, following proper serving etiquette.
Monitoring and ensuring guest satisfaction throughout the meal, promptly addressing any issues or concerns.
Managing cash handling and processing guest payments accurately and efficiently.
Collaborating with other team members, including kitchen staff and bartenders, to ensure a smooth operation and guest satisfaction.
Maintaining cleanliness and organization of the dining area, including setting and clearing tables, folding napkins and polishing silverware.
Adhering to food safety and sanitations regulations and maintaining a clean and safe work environment.
Upselling menu items and promoting specials or promotions to increase revenue and enhance guest experience.

**Qualifications**:
Previous experience as a waiter/waitress in a fine dining or upscale restaurant is required.
Excellent verbal communication and active listening skills.
Exceptional customer service skills with the ability to anticipate guest needs and provide personalized service.
Ability to work in a fast-paced and high-pressure environment, maintaining composure and professionalism.
Strong organizational and multitasking abilities, with attention to detail.
Knowledge of food and beverage items, including wine pairing and the ability to make recommendations to guests.
Cash handling experience and basic math skills for processing payments.
Ability to work flexible hours, including weekends and holidays.
Knowledge of food safety and sanitation regulations.
Professional appearance and demeanour, with a positive attitude and strong work ethic.

**Salary**:
The salary for this position is R35/hour including gratuities.



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