Waitress

2 weeks ago


Cape Town, South Africa Wasta Hr Consultancy and Recruitment Full time

**Responsibilities**:

- Welcome guests with a warm and friendly greeting, escorting them to their tables and presenting menus.
- Provide detailed descriptions of menu items, making recommendations based on guests' preferences and dietary restrictions.
- Take accurate food and beverage orders from guests and enter them into the point-of-sale (POS) system.
- Communicate effectively with the kitchen and bar staff to ensure timely and accurate delivery of orders.
- Serve food and beverages to guests in a professional and efficient manner, ensuring presentation meets hotel standards.
- Anticipate guests' needs throughout their dining experience, checking in regularly and offering refills or additional items as needed.
- Handle guest inquiries, concerns, and special requests with professionalism and courtesy, escalating issues to management when necessary.
- Maintain cleanliness and organization of the dining area, including resetting tables and replenishing condiments and supplies.
- Collaborate with team members to ensure smooth operation of the restaurant and a positive guest experience.

**Requirements**:

- Previous experience as a waitress or in a similar customer service role, preferably in a hotel or restaurant setting.
- Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
- Strong attention to detail and the ability to multitask in a fast-paced environment.
- Basic math skills for handling payments and processing transactions using the POS system.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
- Fluency in English is required;

**Salary**: R10 000,00 per month

Application Question(s):

- This position is based in Dubai, UAE. Are you willing to relocate?
- Accommodation, Transportation and Duty meals will be provided, are you comfortable with this arrangement?


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