Customer Service Team Leader

**JOB OVERVIEW** We are looking for a professional individual to manage our Customer Service team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis. As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should...

What being part of the Sigma Family means for you: **Team Leader** As a Team Leader, you will be responsible for leading a team of Customer Advisors, driving exceptional operational performance while ensuring full compliance with regulatory standards, with a particular focus on treating customers fairly. You will report directly to the Service Delivery...

**Customer Service Team Leader | FNB Team** We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won't be bored as long as you are...

Customer Service Team Leader - Takealot Delivery Team takealot.com, a leading South African online retailer, is looking for a highly talented Customer Service Team Leader to join our team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total...

**Division - **Supply Chain **Department -**Customer Services **Type of Employment -**Permanent **Job Purpose** The responsibilities include but not limited to driving service excellence within Customer Services with particular focus on team leadership, managing customer services operations, developing procedures to enhance productivity, and overall...

**Department** - Supply Chain **Type of Employment** - Permanent **Job Purpose** - The responsibilities include but not limited to driving service excellence within Customer Services with particular focus on team leadership, managing customer services operations, developing procedures to enhance productivity, data analysis and overall improving customer...

At TTEC, we’re all about the Human Experience. Elevated. As a **Service Delivery Team Lead** in **Cape Town, South Africa** you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. TTEC has proudly partnered with **CallForce **to support the launch...

At TTEC, we’re all about the Human Experience. Elevated. As a **Service Delivery Team Lead** in **Cape Town, South Africa** you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. TTEC has proudly partnered with **CallForce **to support the launch...

Job DescriptionThe Customer Service Team Member is responsible for delivering exceptional service standards and maintaining customer satisfaction. The role involves managing incoming calls and responding to customer emails, providing product and service information, and identifying issues to escalate to the Team Leader.The ideal candidate will have strong...

We have an exciting opportunity, at **Sunsail and The Moorings!**We are currently looking for a **Customer Support Team Leader** to come and join our pre-departure operations team based in **Cape Town**. Sunsail and The Moorings are 2 incredible brands offering customer’s unique holiday experiences out on the water. From independent sailing holidays to...

About EXL ServiceWe are a leading business process management and technology services company, with expertise in transportation & logistics, finance, healthcare, and utilities.Job Overview:This role is responsible for providing customer support through various communication channels, ensuring timely resolution of customer queries and complaints. The...

We have an exciting opportunity at Sunsail and The Moorings! We are currently looking for a Customer Support Team Leader to join our pre-departure operations team based in Cape Town. Sunsail and The Moorings are two incredible brands offering customers unique holiday experiences out on the water. From independent sailing holidays to fully catered crewed and...

**About us** Step into the wild world of OneDayOnly - South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy...

About us Step into the wild world of One Day Only – South Africa's OG daily deals hub. We're the pioneers of cool discounts, hitting you for just one day because, well, why overcomplicate things? We've got the big names, top suppliers, and a dash of our secret sauce to make you feel like a BIG DEAL. Not to brag, but we have over a million potential savvy...

**Customer Care Team Leader** CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a consultant and be part of a thriving team with many career development opportunities. **Responsibilities** - To guide and support team members - Driving...

Basic Qualifications and business experience - A completed Bachelor’s Degree from an accredited university in operations, or a related field, is required or 2+ years Amazon experience - 10+ years direct management experience in leading large teams/operations, including a salaried/hourly workforce, in a contact centre, manufacturing, production or...

**Job Advert** You’ve been working hard to build your career in the service industry and by now you know the ins and outs of customer service. Your passion for people and ability to help others is sure to pay off. We’re on the lookout for a determined individual who values the importance of team playing and are ready to step up and lead by shining...

**ROLE PURPOSE** A service desk team leader is a person whose role includes ensuring the adherence of professionalism and expansion of all activities done at the service desk. His/her job description entails making sure that the help desk team delivers flawless customer service in managing incident restoration and service level agreements, and monitoring...

**Job Advert** If you’ve been working hard to build your career in the service industry and know the ins and outs of customer service then your passion for people and ability to help others is sure to pay off. Concentrix is expanding and we’re looking for Team Leaders to join our game-changers in our Vibrant Cape Town office. We’re a global...

**Exodus Travels is hiring a Customer Operations Team Leader in Cape Town! Start your Adventure with us now.** **About us** Our mission is simple, to Improve life through travel. Exodus Travels is one of the world’s leading adventure travel companies, delivering extraordinary travelling experiences across more than 350 itineraries in 90 countries across...