Smi 412473 - Camp Manager 5-star Luxury Lodge
2 weeks ago
**Employer Description**
A premium 5-star lodge situated within a private game reserve in Northern KwaZulu-Natal.
You will be responsible for:
- Preparing welcome and departure notes for guests
- Checking guests in during the day and manage dietaries, children, or any other special requests
- Implement and follow the BOPs
- Host guests during the day - meet them back from drive and assist with any request they have
- Ensure that all products that come into contact with the guest are consistently of the correct standard
- Check set ups for breakfast, lunch and dinner
- Make sure the main area is always tidy and styled to the BOPs
- Host guests at meal times and check smooth running of service from the kitchen and waiters
- Work closely with waiters and HODs to maintain a high service standard
- Assist in any other departments as and when required
- Host children’s activities at the lodge
- Provide superior service and quality to guests
**Qualifications**
Hospitality Management Diploma or equivalent
**Skills**
- Experience in the service industry especially in dealing with guests and staff
- Previous camp manger/ safari host experience an advantage
- Previous experience in working with kids an advantage
- Must want to be living in the bush
- Valid unendorsed SA driver’s license essential
**Benefits**
- Accommodation: Room with your own bathroom. Food at canteen included.
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