Camp Manager

Camp Manager - Luxury Family Lodge - KwaZulu-Natal

Location: KwaZulu-Natal (KZN), South Africa

Our client, a prestigious lodge nestled within the lush landscapes of KwaZulu-Natal (KZN), is seeking a dedicated and experienced Camp Manager to oversee the operations of their retreat. This is an exciting opportunity to immerse yourself in the natural beauty of KZN and provide guests with an unforgettable safari experience.

**Responsibilities**:

- Manage day-to-day operations of the lodge, including guest services, housekeeping, maintenance, and activities
- Ensure exceptional guest experiences by maintaining high standards of service and hospitality
- Supervise lodge staff, including training, scheduling, and performance management
- Coordinate with the reservations team to ensure accurate bookings and guest information
- Oversee lodge finances, including budgeting, expense control, and revenue management
- Maintain lodge facilities and equipment to ensure safety, cleanliness, and functionality
- Monitor and report on guest feedback and implement improvements as needed
- Act as a liaison between guests, staff, and management to resolve issues and ensure smooth operations

**Requirements**:

- Previous experience in a similar role, preferably in the hospitality or tourism industry
- Strong leadership and management skills, with the ability to motivate and inspire a team
- Excellent communication and interpersonal abilities, with a focus on guest satisfaction
- Knowledge of lodge operations, including housekeeping, maintenance, and guest services
- Financial acumen, with the ability to manage budgets and control costs
- Ability to work effectively under pressure and adapt to changing priorities
- Passion for conservation and sustainable tourism practices
- Fluent in English, both written and spoken
- Eligible to work in South Africa

**Benefits**:

- Accommodation provided
- Meals on duty
- Opportunities for career advancement within our client's prestigious portfolio
- Training and development opportunities
- Employee discounts on lodge experiences and activities

If you are a dedicated and passionate individual with a love for nature and hospitality, we would love to hear from you. Please submit your CV and a cover letter outlining your suitability for the role.