Retail Operations Supervisor

6 months ago


Cape Town, South Africa Truniq Professional Services Full time

**Retail Operations Supervisor / Manager - Durbanville**

**Duties**:
Perform Retail Operations Supervisor/Manager role.

Achievement of sales targets.

Oversee stock management and manage losses.

Operational planning and objective setting, priority setting and scheduling/co-ordination.

Monitoring and reporting (stock management; sales targets; expenses; admin policies and procedures).

Resolve escalated issues e.g., customer queries, equipment repairs.

Liaison with internal and external service departments (e.g., IT, Finance, RCS, infrastructure, suppliers, etc.).

Management of store budget / expenses.

Store specific customer growth strategies.

Staff recruitment and selection and succession planning.

Individual performance management and training / development.

Motivated and disciplined team.

**Requirements**:
Grade 12

At least 3 plus years’ experience in a supervisory or management role in retail (depending on store type/grade).

Selling skills

Working knowledge of a store management system

Financial skills

Knowledge of industrial relations

Basic coaching skills

Computer literacy - MS Office

Own transport

Retail Management qualification is an advantage.

**Salary**: R15,000.00 - R20,000.00 per month



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