Supervisor, Operations, Solutions

2 months ago


Cape Town, South Africa DSV Full time

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

**DSV - Global transport and logistics**

Location: Matroosfontein, Cape Town
Job Posting Title: Supervisor, Operations, Solutions
Time Type: Full Time / Permanent

**Minimum Requirements**: Matric or Equivalent

**Computer Literacy**: MS Suite (Intermediate)

**Job Related Requirements**:

- Minimum 4 years’ experience in Retail Warehousing
- At least 2 years’ experience in Supervisor role in Retail Warehousing with hands-on-experience in Managing a team of subordinates
- Proficient in all key ops processes, including inbound, put-away, bin maintenance, cycle counting, picking, packing, dispatching and returns
- Managing investigations tracker of Customer complaints received
- Accurately report on daily Operations stats Ability to work extended hours when required

**Electives**:

- High work rate, quality of work and attention to detail
- Demonstrate initiative.
- Required to be assertive, self-motivated and committed.
- High personal integrity
- Must be on time and conscientious about achieving deadlines

**Main Purpose of the Role**:
Successfully manage the department and subordinates in accordance with the client SLA, including but not limited to order fulfillment, staff management and reporting

**Duties and Responsibilities**:

- Effective knowledge and hands on experience related to Inbound, Stock Management, Outbound ,Order Fulfilment, Return processes and facility housekeeping,
- Effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventative Measures (CAPA).
- Effectively plan resources to ensure inbound and outbound shipments are processed on time and accurately.
- Communicate frequently (written and verbal) to manage and meet both internal and external customer expectations.
- Manage a safe working environment, processes and equipment that are fully compliant with Site Rules, OHS Act, DSV Policies, Regulations and Work Instructions
- Ensure time and attendance is accurately managed and staff discipline managed according to company policies
- Understand the agreed SLA and action accordingly



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