Operations Controller Africa
4 weeks ago
**Qualification/Experience**:
- Degree educated or equivalent experience.
- Food Safety certification
- Audit Management Experience
- Health & Safety certification
- 5 Years Airline Operations with at least 2 years Catering exposure
- 2 Years FMCG Operational/Warehouse Experience or similar
- Continuous Improvement Experience
- Contract Management Experience
**Skills**:
- Strong people management skills
- Strong business communication verbal and written.
- Sound knowledge of operations and business best practice.
- An ability to read and understand legal agreements.
- Strong interpersonal skills
- Robust financial and analytical & methodical
- Able to work with attention to detail.
- Problem solver & innovative
- Planning and coordinating ability and skilled.
- IT Skilled across Microsoft Platforms or similar, WMS and or similar management platforms.
- Trustworthy
**Requirement**:
Strong leadership experience
Comfortable delivering frequent direct written and oral feedback.
Flexibility and responsiveness to change and ability to lead others in challenging environments.
Proactive and forward thinking
Experience in managing teams across multiple locations.
Expertise in warehouse management procedures and best practices
Proven ability to implement process improvement initiatives.
Strong knowledge of warehouse Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
Emotionally mature
Experienced in front face customer experience.
Able to guide and mentor individuals, resolve conflict.
Exercise self-reflection - able to self-correct and be flexible/adapt to change.
Ability to cope with and handle variable workload.
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