Officer, Operations Africa
2 weeks ago
Role Title
Officer, Global Operations
Grade Level
Level D, Grade 9
Reporting To
Associate Director of Operations
Program/Tool/ Department/Unit Name
Global Operations
Team Name
Global Operations
Role Purpose
Support the Associate Director of Operations to drive cohesion among geographically located staff (at a local level) and create ownership of operations issues across the localized geography. This role will support the development, implementation, and monitoring of day-to-day operations, processes, and practices to provide visibility into the goals, progress, and obstacles of key initiatives across the organization. The global operations team will also support cultural transformation initiatives across the geographies where OSF does its work.
Key Responsibilities
Reporting to the Associate Director of Operations, the Operations Officer’s key responsibilities are as follows:
Support the development, implementation, and monitoring of day-to-day operational systems and processes to provide visibility into the goals, progress, and obstacles of key initiatives across the organization Support the coordination of local requirements with local Operations Directors for all Operational activity e.g., events management, travel, HR queries, logistical onboarding of new starters etc. Responsible (with the Associate Director of Operations) for understanding local requirements and support with location specific operational questions, issues, and requirements Support the implementation and compliance of Global Operations policies and procedures in their location Support management of contracts and vendors for local outsourcing where needed to ensure alignment with global policies Responsible for supporting the coordination of facilities management (where relevant) across geographies, including security and taking care of office space in liaison with the Real Estates and Facilities unit Lead special projects in Global Operations as required Support the implementation of culture transformation initiatives across geographies Support with the assurance and review of local procurement and contracts prior to signingPeople Responsibilities
None
Key metrics
Operations Functions KPIs / SLAs where specified in global policy
Key internal relationships
Operations Director, Global Operations, staff of Associate Directors, Global Operations, Geographic Leads and their staff, P&C, OGC, Finance, IT, RE&F
Key external relationships
External organizations for major events, local vendors
Qualifications
Essential :
Educated to a degree-level (or equivalent)Experience
Essential :
Experience with ‘generalist’ operations background within a multi-geography organisation Experience in working across multiple corporate service functions, ideally including experiences in promoting Culture/ DEI initiatives Proven experience in collaborating with multi-country stakeholders Proven project management skills and track recordDesirable:
Prior experience of administrative support in a similar roleFunctional Competencies:
Have a basic understanding of real estate management principles Previous experience working in a change management / transformational change focused environment Ability to communicate clearly, efficiently and between audiences of varying seniorities Experience managing contracts and vendor management Basic understanding of local compliance and regulations Ability to analyze complex data sets and draw insights to inform the local operationsPersonal Competencies:
Organizational proficiency, being able to work across competing priorities while proactively responding to incoming requests/comms Able to communicate appropriately across diverse audiences/stakeholders Excellent written, verbal, organizational, analytical, and interpersonal skills; good listening and communication skills with sensitivity to cultural communication differences Commitment to listening and working with humility; ways of working that are respectful to all people; and that support space and voice for all diverse perspectives in our workplace Demonstrates commitment to OSF’s core values of humility, commitment, collaboration, respect, inclusivity and integrity Willingness to adjust working hours to include calls and discussions with colleagues and vendors located in various geographic regions Commitment to continuous learning and growth in the areas of diversity, equity, inclusion, antiracism, and social justice Drives a customer service focused culture throughout the team to deepen relationships leveraging systems and knowledge Ability to drive operational efficiency through building effective interpersonal relationshipsLanguages:
Excellent working knowledge of English-
Operations Officer
4 weeks ago
Johannesburg, South Africa IFC Systems Corporation Full time**Operations Officer** **Job #**: - req23524**Organization**: - IFC**Sector**: - Advisory Services**Grade**: - GG**Term Duration**: - 3 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Johannesburg,South Africa**Required Language(s)**: - English**Preferred Language(s)**: **Closing Date**: - 7/25/2023 (MM/DD/YYYY) at 11:59pm...
-
Senior Operations Officer
7 days ago
Johannesburg, South Africa IFC Systems Corporation Full time**Senior Operations Officer** **Job #**: - req23846**Organization**: - IFC**Sector**: - Operations**Grade**: - GG**Term Duration**: - 3 years 0 months**Recruitment Type**: - International Recruitment**Location**: - Johannesburg,South Africa**Required Language(s)**: - English**Preferred Language(s)**: **Closing Date**: - 8/17/2023 (MM/DD/YYYY) at...
-
Claims Operations Manager
4 weeks ago
Johannesburg, South Africa AIG Full timeThe Claims Operations Manager - South Africa, will report to the EMEA Head of Claims Operations with a matrix to the South Africa Head of Claims. This role will be responsible for claims governance & compliance, process optimization & continuous improvement, strategic execution, project delivery, claims system initiatives and where required, coordinate with...
-
Administrative Assistant, J-pal Africa
7 days ago
Johannesburg, South Africa J-PAL Africa - JHB office Full timeAdministrative Assistant, J-PAL Africa - Education: NQF 5 qualification with book-keeping, accounting, or mathematics (undergraduate degree preferred) - Start date (Earliest): 15th February 2023 - Language requirement: English - Length of Commitment: 24 months J-PAL Africa headquarters are based at the University of Cape Town, leads J-PAL’s work in sub -...
-
Senior Operations Officer
7 days ago
Johannesburg, South Africa World Bank Group Full time**Job #**: - req23846**Organization**: - IFC**Sector**: - Operations**Grade**: - GG**Term Duration**: - 3 years 0 months**Recruitment Type**: - International Recruitment**Location**: - Johannesburg,South Africa**Required Language(s)**: - English**Preferred Language(s)**: **Closing Date**: - 8/17/2023 (MM/DD/YYYY) at 11:59pm UTC**Description** The...
-
Operations Officer
4 weeks ago
Johannesburg, South Africa World Bank Group Full time**Job #**: - req23524**Organization**: - IFC**Sector**: - Advisory Services**Grade**: - GG**Term Duration**: - 3 years 0 months**Recruitment Type**: - Local Recruitment**Location**: - Johannesburg,South Africa**Required Language(s)**: - English**Preferred Language(s)**: **Closing Date**: - 7/25/2023 (MM/DD/YYYY) at 11:59pm UTC**Description** The...
-
Chief Operating Officer
4 weeks ago
Johannesburg, South Africa RMGtalent Full timeSA COO Job Spec **Job Title**: Chief Operating Officer (COO) - Forex Company **Location**: South Africa **About Us**: We are an innovative and reliable online derivatives broker offering our mostly Africa clients the opportunity to take advantage of the world's most lucrative financial markets, which include Forex, cfds and crypto etc. We are seeking a...
-
Chief Operating Officer
7 days ago
Johannesburg, South Africa Pollock and Associates Full timeChief Operating Officer Bank/Fin Services/Insurance Johannesburg - Gauteng - South Africa Are you ready to lead and drive the company's internal operations towards unprecedented growth? We are seeking a highly skilled and visionary Chief Operating Officer to join the team and collaborate closely with the CEO and Board of Directors. About Us: With...
-
Senior Program Officer, Southern Africa
1 week ago
Johannesburg, South Africa Bill & Melinda Gates Foundation Full time**The Foundation** We are the largest nonprofit fighting poverty, disease, and inequity around the world. Founded on a simple premise: people everywhere, regardless of identity or circumstances, should have the chance to live healthy, productive lives. We believe our employees should reflect the rich diversity of the global populations we aim to serve. We...
-
Programme Officer: South Africa
4 weeks ago
Johannesburg, South Africa Instill Education Full timeInstill Education is on a mission to transform teaching, learning, and leadership in every classroom on the African continent. We believe that our teachers and school leaders are the greatest levers for change in the education system. We recently became an accredited higher education institution in South Africa and launched a game-changing mobile app that...
-
IT Officer
7 days ago
Johannesburg, South Africa Medecins Sans Frontieres South Africa Full time**About MSF SA** Doctors Without Borders (MSF) is an independent international medical humanitarian organisation that delivers aid to people affected by armed conflict, epidemics, natural or man-made disasters, or to people that are excluded from access to health care. The organisation has health projects in more than 70 countries. MSF South Africa is...
-
Head of Operations
4 weeks ago
Johannesburg, South Africa HireJoy Pvt Ltd Full time**PURPOSE OF THE POSITION**: Responsible for execution of all Rest of Sub Saharan Africa Franchise sales in Restaurant and associated operations activities, designed to deliver continuous sales growth, revenue growth, and margin expansion (profit targets). Drives the Operations strategy, executes a consistent customer experience across all the restaurants...
-
Associate Program Officer, Africa
4 weeks ago
Johannesburg, South Africa Bill & Melinda Gates Foundation Full time**The Foundation** We are the largest nonprofit fighting poverty, disease, and inequity around the world. Founded on a simple premise: people everywhere, regardless of identity or circumstances, should have the chance to live healthy, productive lives. We believe our employees should reflect the rich diversity of the global populations we aim to serve. We...
-
Business Operation Manager, Africa
4 weeks ago
Johannesburg, South Africa Oracle Full timeBusiness Operation Manager, AFRICA-2300045I **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** - Job Title: Business Operation Manager, AFRICA Location: Johannesburg Languages: English (Proficiency in reading, writing, and speaking required) **Job Description**: As a Business Operation...
-
Interim IT Officer
4 weeks ago
Johannesburg, South Africa Medecins Sans Frontieres South Africa Full time**About MSF SA** Doctors Without Borders (MSF) is an independent international medical humanitarian organisation that delivers aid to people affected by armed conflict, epidemics, natural or man-made disasters, or to people that are excluded from access to health care. The organisation has health projects in more than 70 countries. MSF South Africa is...
-
Office Manager
4 weeks ago
Johannesburg, South Africa Western Union Full time**Office Manager - Johannesburg, South Africa** Are you a firm believer in leaving things better than when you found them and enjoy being part of a great team? Are you ready to unleash your potential by giving back and working with awesome people that make all the difference? If so, why not consider joining Western Union as an Office Manager. **Western...
-
PIB Programme
4 weeks ago
Johannesburg, South Africa H2R Africa Full timeOur clients has a PERMANENT managerial position in the financial industry. The company is responsible for the design, implementation, maintenance and support services in the greater payments industry in South Africa. The functions of the Company also contribute to the safety, efficiency, and effectiveness of the global financial system in which South...
-
PIB Programme
3 weeks ago
Johannesburg, South Africa H2R Africa Full timeOur clients has a PERMANENT managerial position in the financial industry. The company is responsible for the design, implementation, maintenance and support services in the greater payments industry in South Africa. The functions of the Company also contribute to the safety, efficiency, and effectiveness of the global financial system in which South...
-
Executive Office Business Manager
4 weeks ago
Johannesburg, South Africa H2R Africa Full timeOne of our clients in the Financial industry has a vacancy available for an Executive Office Business Manager to join their team. Job Purpose:The key areas of responsibility entail managing governance, risk management, regulatory compliance and operations of the National Payment System of South Africa. These functions are fulfilled through various...
-
Regional Delivery
4 weeks ago
Johannesburg, South Africa Wipro Limited Full timeJohannesburg, South Africa - GSH - 3062508 **Job Description**: The Regional Delivery & Operations Executive would be accountable for Wipro’s delivery, operations and administration across the Africa region. A key senior member of the leadership team who will work closely alongside the Africa Managing Director (MD), and APMEA COO to enable our strategy. -...