Monitoring Control Centre Operator X 1 Position

1 week ago

Randburg, South Africa Tracker South Africa Full time

**Position Summary**:
**Industry**:IT & Internet

**Job category**:Call Centre and Telesales

**Location**:Randburg

**Contract**:Permanent

**EE position**:No

**Introduction**:
**Job description**:
**Roles and Key Responsibilities**
- Effective customer liaison and query resolution
- Excellent listener, able to analyse and interpret information
- Accurate and timeous communication and follow through on all events & calls received.
- All reasonable ad hoc duties requested by the line manager
- Ensure Customer Service Standards are maintained, and problems solved in a professional manner
- Ensure all your administrative and shift duties are accurate and complete
- Capable of recognising the need for action, considering possible risks and taking responsibility for results
- Capable of making decisions timeously and taking responsibility for the consequences
- Capacity to plan, organise and control own work environment by setting appropriate priorities and achieving set objectives within a given time frame
- Ability to instil an ethic of quality and consistency in self and others
- Ability to clearly present information, either written or verbal
- Ensuring the optimal alignment of employee behaviour with the organisation’s vision and values
- Fostering a performance culture by creating a framework to achieve the desired performance behaviours and goals
- Ability to foster trust and create the emotional intelligence on how to deal respectfully and understandingly with others
- Ability to regulate and manage one’s emotions in a healthy and productive manner
- Resilience to stress in appropriately balancing these various pressures to maintain stable performance
- Ability to work in a highly pressurised and disciplined shift environment

**Minimum requirements**:
**Skills and Qualification**
- Grade 12 or an equivalent NQF level 4 Qualification
- 2 years’ experience in customer service delivery industry
- Call centre experience will be an added advantage
- Proficiency in MS Office.
- Grade C PSIRA registration would be an advantage
- Must be able to work shifts, have a driver’s license and own/reliable transport
**Values and Behaviours**
- Open communication with honesty and integrity is essential
- Punctual
- To CARE IS TO PROTECT

  • Monitoring Control Centre Operator

    7 months ago

    Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_001131 **Listing status**: Online **Position summary**: **Industry**:Telecommunication Services**Job category**:Telecommunication and Mobile Systems**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: Tracker requires the services of a talented and experienced Monitoring...

  • Monitoring Control Centre Operator X4

    7 months ago

    Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_001119 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Telecommunication and Mobile Systems**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: Tracker requires the services of a talented and experienced Monitoring Control...

  • Monitoring Control Centre Operator

    1 week ago

    Randburg, South Africa Tracker South Africa Full time

    **Position Summary**: **Industry**:IT & Internet - **Job category**:Call Centre and Telesales**Location**:Randburg - **Contract**:Permanent**EE position**:No**Introduction**: **Job description**: **Roles and Key Responsibilities** - Effective customer liaison and query resolution - Excellent listener, able to analyse and interpret information - Accurate and...

  • Dealer Sales Representative X 1

    6 months ago

    Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_001198 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Sales Support**Location**:Randburg**Contract**:Permanent**EE position**:Yes**Introduction**: Tracker Sales department requires a consultant to promote TRACKER to the Dealer industry and to meet sales and operational targets. The...

  • Dealer Sales Representative X 1

    4 months ago

    Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_001283 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Sales Support**Location**:Randburg**Contract**:Permanent**EE position**:Yes**Introduction**: Tracker Sales department requires a representative based at Fourways dealership to promote TRACKER to the Dealer industry and to meet...

  • Data Centre Lead

    2 months ago

    Randburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job...

  • Dealer Sales Consultant X 1

    7 months ago

    Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_001169 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:External Sales**Location**:Randburg**Contract**:Permanent**EE position**:Yes**Introduction**: Tracker’s Sales Department in Pretoria requires a consultant to promote TRACKER to the Dealer Industry and to meet sales targets. The...

  • Dealer Sales Consultant X 1

    1 week ago

    Randburg, South Africa Tracker South Africa Full time

    **Position Summary**: **Industry**:IT & Internet**Job category**:Sales and Purchasing**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: Tracker’s Sales Department in Tzaneen (Limpopo) requires a consultant to promote TRACKER to the Dealer Industry and to meet sales targets. The objective is to...

  • Dealer Sales Consultant X 1

    7 months ago

    Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_001169 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Clerk and Insurance Specialists**Location**:Randburg**Contract**:Permanent**EE position**:Yes**Introduction**: Tracker’s Sales Department in Pretoria requires a consultant to promote TRACKER to the Dealer Industry and to meet...

  • Operator: National Emergency Control Centre

    7 months ago

    Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_001093 **Listing status**: Online **Position summary**: **Industry**:Telecommunication Services**Job category**:Telecommunication and Mobile Systems**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:Yes**Introduction**: Tracker requires the services of a talented and experienced Operator:...

  • Security Operations Centre Analyst Iii

    10 hours ago

    Randburg, South Africa FirstRand Full time

    About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - Lead a team of Security Operations Centre Analysts to protect the organization by pro-actively monitoring for cyber security incidents. This...

  • Operator IT Command Centre Shift

    7 months ago

    Randburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

  • National Emergency Control Centre Operator

    4 days ago

    Randburg, South Africa Tracker South Africa Full time

    **Position Summary**: **Industry**:Call Centre Industry**Job category**:Call Centre and Telesales**Location**:Randburg**Contract**:Permanent**Remuneration**:Market Related**EE position**:No**Introduction**: **Job description**: **KEY RESPONSIBILITIES** - Accept inbound-emergency calls and ensure that the response and recovery process flow smoothly and in...

  • Afrikaans Tutor at a homeschooling centre

    3 days ago

    Randburg, South Africa Focus education centre Full time

    Job Opportunity: Homeschooling Educator (Jukskei Park)We are looking for a passionate and firm, yet open-minded educator to join our small homeschooling centre in Jukskei Park starting in the new year. The position is for a teacher who can work from 7 AM to 1 PM, offering a monthly salary of R4500.Key Responsibilities:Teach students in line with the CAPS...

  • Necc Shift Supervisor X 2 Positions

    2 days ago

    Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_001059 **Listing status**: Online **Position summary**: **Industry**:Call Centre Industry**Job category**:Supervising**Location**:Randburg**Contract**:Permanent**EE position**:Yes**Introduction**: **Job description**: - Display the ability to work in a highly pressurized and stressful environment. - Have a thorough and clear...

  • Distribution Centre Manager

    7 months ago

    Randburg, South Africa Life & Brand Portfolio Full time

    **RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO**: **1. **Staff Management**: - Lead, direct & monitor staff - Ensure that there are sufficient staff quantities present to perform required duties within stipulated budget. - Train and evaluate others - Adhere to performance review schedule **2. **Stock Control**: - Monitoring and...

  • Dealer Sales Consultant X 1

    2 days ago

    Randburg, South Africa Tracker South Africa Full time

    **Position summary**: **Industry**:IT & Internet**Job category**:Sales Support**Location**:Randburg**Contract**:Permanent**EE position**:Yes**About our company**: **Introduction**: Tracker’s Sales Department in Johannesburg requires a consultant to promote TRACKER to the Dealer Industry and to meet sales targets. The objective is to provide a high level of...

  • Dealer Sales Consultant X 1

    7 months ago

    Randburg, South Africa Tracker South Africa Full time

    **Listing reference**: track_001148 **Listing status**: Online **Position summary**: **Industry**:IT & Internet**Job category**:Sales Support**Location**:Randburg**Contract**:Permanent**EE position**:Yes**Introduction**: Tracker’s Sales Department in Johannesburg requires a consultant to promote TRACKER to the Dealer Industry and to meet sales targets....

  • Security Operations Centre Analyst D1

    2 weeks ago

    Randburg, South Africa FirstRand Full time

    About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - To protect the organisation by pro-actively monitoring for cyber security events. This includes the identification, analysis, triage and...

  • Security Operations Centre Analyst D1

    2 days ago

    Randburg, South Africa FirstRand Full time

    About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To protect the organisation by pro-actively monitoring for cyber security events. This includes the identification, analysis, triage and response....