Nursing Unit Manager

Closing date: 03.07.2023

**Role profile**

Role title Nursing Unit Manager

Division Akeso Clinics Division

Location Akeso Kenilworth Clinic

Reporting structure Nursing Services Manager

**Key work output and accountabilities**

The Nursing Unit Manager will be responsible for coordinating improved quality nursing care by ensuring compliance to professional and ethical practice.

The incumbent will also be responsible for monitoring and ensuring that nursing care and service delivery is implemented and practiced within a multi-disciplinary quality assurance team. In accordance the incumbent will be accountable for coordinating capacity building, mentoring and training. Duties include, but not limited to:

- Manage all related nursing services and activities.
- Ensure that nursing standards, quality assurance and risk management is maintained within the hospital.
- Appropriate risk and incident reporting.
- Assign decision-making authority/task responsibility to appropriate persons in order to maximise organisation and employee effectiveness.
- Facilitate effective change and conflict management.
- Build strategic inter-departmental relationships to help achieve business goals.
- Manage, advise and influence the delivery of cost-effective quality nursing care.
- Management of the nursing budget as well as understanding the financial fundamentals of the healthcare business.
- Promote sound staff, patient and doctor relationships.
- Staff training: Development and implementation of full in-service training programme, including ongoing monitoring.
- Staff training: Identifying and implementation of external training.
- Organising meetings and attending meetings when needed.
- To be a member of the Health and Safety Committee.
- To be a member of the Clinical Governance Committee, in the absence of the NSM.
- To be a member of the Operational Management Committee, in the absence of the NSM.
- To be a member of the Employment Equity Committee, in the absence of the NSM.
- Assist with patient assessments when needed.
- Identification, implementation and monitoring of Quality Improvement Programmes (QIPs).
- Revision, development and update of nursing policies and procedures when needed.
- Ensure all Health and Safety regulations are adhered to.
- Perform various tasks as assigned by management.
- Maintain a high level of confidentiality.
- Plan and implement ongoing quality improvement

**PATIENT CARE**:

- Providing of mental and physical health care.
- Promote and preserve the caring and professional approach of the nursing team in patient-centred care.
- Liaise with doctors to support detailed feedback regarding patients care, providing good quality patient service.
- Assist with patient and doctors’ complaints.
- Identify, implement and evaluate process improvements and quality assurance.

**PERSONNEL**:

- Promote and coordinate training and development of the nursing department.
- Mentoring, monitoring and management of nursing department.
- Liaise with National Nursing Services Manager and staff.
- Work closely with the Human Resources Department to assist with disciplinary inquiries and relevant labour law legislation.
- Ensure compliance with company procedures and protocols by actively working with the team and uphold SANC standards.
- Liaise closely with nursing agency regarding staff requirements.

**ADMINISTRATION / MANAGEMENT**:

- Cost effective management of nursing department.
- Assist with after-hours on-call duties.
- Review, implementation and evaluation of policies and procedures.

**RISK MANAGEMENT**:

- Investigate all incidents and ensure appropriate capturing on the Incident Management System (IMS).
- Liaise with the Public Liability Department with regard to all incidents of potential risk to the business.
- Provide resolutions to complaints in an effective and timeous manner. Identify areas of non-compliance through clinical audits and CSA assessments and implement and measure remedial actions and strategies.
- Monitor safety standards in accordance with the Machine and Occupational Safety Act (Act 6 of 1983).

Report all accidents / incidents to Hospital Manager / Safety Representatives.
- Ensure compliance with all Netcare Policies and Procedures.

**Skills profile**

**Education**
- Proof of Registration as a Registered Nurse with the South African Nursing Council (SANC).
- Proof of Registration as a Psychiatric Nurse with SANC.

**Work experience**
- Minimum of 2 years recent Psychiatric experience.
- Experience and / or qualification in a nursing management capacity (Nursing Manager/Unit Manager).
- Well-developed interpersonal and organisational skills.
- Excellent leadership qualities - able to function well and independently under pressure.

**Knowledge**
- Knowledge and experience in disciplinary codes and procedures.
- Knowledge and experience in Quality Assurance and Risk Management.
- Knowledge and experience in Occupational Health & Safety and Infection Prevention & Con