Trainer - Restaurant Front of House

7 days ago


Cape Town, South Africa Life & Brand Portfolio Full time

**RESPONSIBILITIES OF THE POSITION INCLUDE BUT ARE NOT LIMITED TO**:

- Create, maintain and improve as needed all Front of House training programs.
- Customised trainings as needed on waiters, hostesses, and Induction.
- Sound understanding of all Front of House related aspects.
- Develop and implement new training systems based on the vision and goals set by the organisation.
- Recommend new methods and procedures to enhance current and operating strategies.
- Train Front of House waiters, hostesses, runners at Boot Camp and at stores daily.
- Create and maintain a schedule for In-store training and Boot Camp.
- Improve the Front of House experience, CSR & Mystery Shopper scores in all of our stores.
- Maintain the level of Front of House service in all stores through on the job training, train the trainer and store audits.
- Ensuring the transfer of knowledge has taken place - having influence as a skill
- Conducting follow-up evaluations based on previous assessments
- Tracking attendance of training per store and informing when this has not occurred

**QUALIFICATIONS, EXPERIENCE, SKILLS AND KNOWLEDGE REQUIRED**:

- Minimum of 3 years in a similar role.
- Valid driver’s licence and own transport
- Computer skills - knowledge of MS Word, Excel - needed to update tests, create evaluations, calendars correctly, etc
- Skill level required on different methods of mixing cocktails and mocktails, and the ability to transfer this knowledge to restaurants.
- Strong communication skills.
- High attention to detail and process driven;
- Self-motivated with the Ability to multi-task
- Discretion and integrity
- Stress tolerance
- Decision-making
- Professional and friendly. (Even in tough situations)
- **PLEASE NOTE THAT PREFERENCE WILL BE GIVEN TO CANDIDATES FROM A PREVIOUSLY DISADVANTAGED BACKGROUND, IN TERMS OF OUR COMMITMENT TO EMPLOYMENT EQUITY. **_
- **WE RESERVE THE RIGHT NOT TO MAKE AN APPOINTMENT.**_
- **SHOULD YOU NOT RECEIVE FEEDBACK WITHIN TWO WEEKS PLEASE ASSUME THAT YOUR APPLICATION HAS NOT BEEN SUCCESSFUL**_

**Salary**: From R15,000.00 per month

**Experience**:

- Restaurant Management: 3 years (required)


  • Front of House Trainer

    9 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    WE ARE LOOKING FOR THE FOLLOWING FRONT OF HOUSE TRAINER WITH FOOD AND BEVERAGE SERVICE EXPERIENCE **REQUIREMENTS**: - MUST HAVE FOOD AND BEVERAGE KNOWLEDGE - MUST HAVE OWN VEHICLE - WILLING TO TRAVEL TO VARIOUS SITES - MUST HAVE SERVICES TRAINING KNOWLEDGE


  • Cape Town, South Africa HotelJobs.co.za Full time

    **IF YOU DO NOT LIVE IN CAPE TOWN - PLEASE DO NOT APPLY!** WE ARE LOOKING FOR THE FOLLOWING FRONT OF HOUSE TRAINERS WITH FOOD AND BEVERAGE SERVICE EXPERIENCE **REQUIREMENTS**: - MUST HAVE FOOD AND BEVERAGE KNOWLEDGE - MUST HAVE OWN VEHICLE - WILLING TO TRAVEL TO VARIOUS SITES - MUST HAVE SERVICES TRAINING KNOWLEDGE

  • Front of House

    2 months ago


    Cape Town, South Africa On Line Personnel Full time

    Job Position: Front of House (restaurant) Location: Cape Town (Constantia)Ref: 4860Salary: R15 000 to R30 000 per month commensurate with experience and qualification + incentives on sales targetsEmail your updated CV to recruit@onlinepersonnel.co.zaQualifications / Requirements:• Front of House Manager - Oversee all staff working in the front of house in...

  • Foh Trainer

    7 months ago


    Cape Town, South Africa CJ's Kenya Full time

    Now Hiring**:Front of House Restaurant Trainer** MUST HAVE EXTENSIVE EXPERIENCE IN THE HOSPITALITY INDUSTRY AS WELL AS PREVIOUS TRAINING EXPERIENCE INCLUDING CREATING YOUR OWN PRESENTATIONS Are you a seasoned front of house professional with a passion for training and developing others? We have an exciting opportunity for you to join our Team of...

  • Front of House

    2 months ago


    Cape Town, South Africa On Line Personnel Full time

    Job Position: Front of House (restaurant) Location: Cape Town (Constantia) Ref: 4860 Salary: R15 000 to R30 000 per month commensurate with experience and qualification + incentives on sales targets Email your updated CV to Qualifications / Requirements: • Front of House Manager - Oversee all staff working in the front of house in a restaurant •...


  • Cape Town, South Africa HotelJobs.co.za Full time

    This trending chic fine dining restaurant is seeking to appoint a vibrant, well-presented Front of House Manager to join the team. Reporting to the General Manager, you will be required to: - Manage the front-of-house staff - Assign duties and allocate service stations - Ensure the restaurant is set up, clean and ready for service - Take and manage...

  • Front of House Manager

    7 months ago


    Cape Town, South Africa Bravo restaurant Full time

    We are looking for a front of house manager that has a passion for service and can lead his/her team. Preferably a minimum of 5 years in the restaurant / hospitality industry and who is willing to relocate to the Seychelles. Pay: R20 000,00 - R30 000,00 per month Ability to commute/relocate: - Cape Town, Western Cape: Reliably commute or planning to...

  • Front of House Manager

    7 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Job Overview**: The Front of House Manager is responsible for the day-to-day operation and management of the restaurant as well as the supervision of front of house staff and for reporting to the Restaurant General Manager. The front of house manager is responsible for ensuring the excellence of restaurant’s customer experience as well as proactively...


  • Cape Town, South Africa Tina Lottering ta Tina Lottering Recruitment Solutions Full time

    My client s a dynamic and growing luxury brand of restaurants and hotels within Cape Town. We are looking for passionate individuals who enjoy the challenges of the Hospitality industry. Individuals who want to grow with a team and continuously improve personal skills. - Must have kitchen management experience and have a minimum of two years’ experience...

  • Front of House Manager

    4 months ago


    Cape Town, South Africa Cattle Baron Full time

    Front Of House Manager Needed - Cattle Baron Tyger Waterfront. The Front of House Manager oversees all aspects of guest service and hospitality in the establishment. They are responsible for managing the staff, ensuring excellent customer experiences, and maintaining the overall efficiency of operations in the front of the house. **Experience**: - FOH...

  • Front of House Manager

    7 months ago


    Cape Town, South Africa Quay 4 Full time

    High volume V&A Waterfront seafood restaurant requires a front of house manager. The role is to oversee and manage the front of house teams and operations. We are looking for a hands-on individual with excellent communication and organisational skills, a leader, stable and able to perform under pressurewith a proven track record in a similar environment and...

  • Front of House Manager

    7 months ago


    Cape Town, South Africa Hospitality Jobs Africa Full time

    As the Front of House Manager, you will be responsible for overseeing the day-to-day operations of the front of house, ensuring that our clients guests have a memorable dining experience. Your duties will include: Managing and supervising front of house staff, including waitstaff, hosts, and bartenders. Training new employees and ensuring that all staff...


  • Cape Town, South Africa Quay 4 Full time

    High volume V&A Waterfront seafood restaurant requires a front of house manager with a proven track record in a similar environment and at least 5 years experience within the restaurant industry. **Job Types**: Full-time, Permanent


  • Cape Town, South Africa Seasoned Recruitment Full time

    We have 2 positions that need to be filled ASAP. Front of house supervisor and Front of house Manager. Need to have at least 2 years experience in previous restaurant manager. Your role is to **supervise and co-ordinate the entire front of house team**. You must ensures the clients receives a warm welcome and that service runs smoothly. You will have...

  • Front of House Manager

    7 months ago


    Cape Town, South Africa Nikkei Full time

    **Position: Front of House Manager** **Location**: Bree Street **Reports to**: Owners or General Manager **Job Summary**: **Responsibilities**: As a Front of House Manager, your responsibilities will include: **1. Team Leadership**: - Lead, mentor, and manage the front of house staff, including servers, host/hostesses, and bartenders. - Set clear...

  • Front of House Manager

    7 months ago


    Cape Town, South Africa Nikkei Full time

    **Position: Front of House Manager** **Location**: Bree Street **Reports to**: Owners or General Manager **Job Summary**: **Responsibilities**: As a Front of House Manager, your responsibilities will include: **1. Team Leadership**: - Lead, mentor, and manage the front of house staff, including servers, host/hostesses, and bartenders. - Set clear...


  • Cape Town, South Africa Quay 4 Full time

    High volume V&A Waterfront seafood restaurant requires a front of house manager with a proven track record in a similar environment and at least 5 years experience. **Job Types**: Full-time, Permanent

  • Front of House Manager

    7 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    Front of House Manager for popular restaurant in Kloof Street General responsibilities include - Day to day runnings of the restaurant - Excellent guest relations and conflict resolution, problem solving - Staff management for a large staff compliment - Daily cash ups (Gaap) - Food and Beverage knowledge a must in order to maintain quality control - Must...


  • Cape Town, South Africa Tina Lottering ta Tina Lottering Recruitment Solutions Full time

    Job description My client s a dynamic and growing luxury brand of restaurants and hotels within Cape Town. We are looking for passionate individuals who enjoy the challenges of the Hospitality industry. Individuals who want to grow with a team and continuously improve personal skills. - Must have kitchen management experience and have a minimum of two...


  • Cape Town, South Africa Beluga Full time

    **Senior Front of House Manager** **Location**: Beluga Restaurant **Position**: Senior Front of House Manager **Type**: Full-Time **About Us**: At Beluga, we pride ourselves on providing an exceptional dining experience. Our vibrant atmosphere, dedicated team, and commitment to quality have made us a favorite in the community. We are looking for a...