IT Support Intern
2 weeks ago
Entrutech is a Managed services provider that focuses on Business operational excellence & Business continuity.
We strive to create a positive, fun & goal-orientated environment for our employees. At Entrutech we encourage growth & celebrate achievements.
This is a great learning opportunity and you will be exposed to various areas within the Information Technology industry.
**IMPORTANT NOTE**:
This is an **IT technical support** **internship **vacancy, this is not a software/website development vacancy.
**Requirements**:
- CompTIA A+ & N+
- Matric
- Valid drivers license
- Must be able to read, write and speak English & Afrikaans proficiently
**Duties & Responsibilities**:
- Assisting 1st Level and 2nd Level support engineers as required
- Execution of various client support tasks
- Assist on call-outs
- Identify problems, assess the impact, and escalate accordingly
- Record incidents and service requests and ensure incidents are resolved properly and timely.
- Collections, book-in and delivery of client hardware
**Behavioral competencies**:
- Strong Communication skills
- Highly motivated and goal orientated
- Strong time management and organizational skills
- Strong listening skills
- Accountability
- Professional attitude and appearance at all times
- Team player
- Ability to be resourceful and proactive when issues arise
**Job Type**: Internship
**Education**:
- Certificate (required)
**Language**:
- Afrikaans (required)
License/Certification:
- drivers license (required)
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