Destination Specialist

4 weeks ago

Cape Town, South Africa HotelJobs.co.za Full time

Well known luxury Inbound DMC is looking for a Destination Specialist based in Cape Town to successfully quote profitable tour products for existing as well as new clients.

**Responsibilities**:
**Sales**
- Secure business and effectively cost products
- Understand the market and margin control
- Build up and maintain agent and supplier relationships
- Source new products
- Develop own sales strategy to secure more business through existing and new agents
- Work closely with the team to achieve goals

**Operations**
- Quote and design successful creative itineraries and proposals for all market related ADHOC groups, Tour Series and FIT requests
- Capture and confirm bookings in Tourplan
- Negotiate with suppliers for better rates, cancellation policies and FOC’s
- Find new suppliers that offer a good service and better rates
- Follow up on quotes that have been sent out
- Successfully run groups, tour series, and FIT booking
- Compile welcome pack documents
- Create co-pilots according to itineraries
- Handling the 24 hour emergency phone
- Prepare guide documentation and brief guide before travel date
- Work closely with tour guides whilst on tour

**Financial**
- Instruct debtors to raise invoices
- Reconcile supplier invoices for processing
- Assist debtor’s clerk with invoicing / collection queries.
- Reconcile tour guide expense sheets on completion of tours and check guide salary invoices.

**Additional responsibilities**:

- Participate in supplier training and workshops
- Reduce the transaction turnaround time
- Demonstrate good communication skills and customer care
- Stay current on events and changes of suppliers and products.
- Travel on educationals and familiarizations trips

**Requirements**:

- Matric
- Relevant tertiary qualifications (advantageous)
- Min of 4 years of Destination Management Company Experience.
- Tourplan experience.

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