Government and Social Impact Partner Manager

4 months ago

Johannesburg, South Africa Meta Full time

Meta is seeking an experienced Sub-Saharan Africa Partner Manager who will serve as a critical partner to government, politics, and nonprofit partners utilizing our commercial products to give people the power to build community and bring the world closer together. In this role you will establish and strengthen key client relationships by providing advertiser education and satisfaction.A successful Partner Manager is a detailed oriented, client focused partner with strong communication skills and a demonstrated ability to collaborate across teams with ease and flexibility.

**Government and Social Impact Partner Manager, Sub-Saharan Africa - STE Responsibilities**:

- Understand key decision makers and influencers and their organization's business objectives, establish and maintain actionable relationship maps
- Demonstrate value of Meta products as a key driver for civic engagement, inform partners of new processes and products and provides Meta best practices specific to G/P/N partners
- Collaborate with diverse group of internal cross-functional teams (scaled execution team, sales operations, policy teams), ensure the team is delivering on expectations, and facilitate escalations internally
- Manage complex work streams navigating new challenges
- Lead agency / partner / industry training to educate on paid and organic products
- Oversee internal account operations and partner with Scaled Execution / Media Ops team to drive best in class service solutions for G/P/N vertical
- Capture product and innovation needs based on client / industry feedback identifying relevant industry trends relevant to G/P/N
- Synthesize data and insights for internal and external audiences and present data in external events
- Travel on short notice

**Minimum Qualifications**:

- 5+ years experience in a client-service role interfacing with partners/clients
- Experience introducing new products processes and systems to partners
- Experience working with Government/Policy organizations (understanding the Africa context)
- Knowledgeable with social media technologies/tools
- English and French languages (spoken and written) ideally are required

**Preferred Qualifications**:

- Experience in performance marketing and/or brand advertising
- Experience working with marketing decision-makers in Agencies
- Experience working with cross-functional teams with the ability to partner with executives
- Experience partnering with compliance and legal functions

**About Meta**: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

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